Windows 10: problem with a PC to start games (Xbox not signed in)

Hi,

Every morning, I play the challenges of Minesweeper and Sudoku.

Since yesterday, I ran into troubles.



Yesterday, Monday 22/10/2018 I received 4 mails from MS

Microsoft account security code 10:05

Microsoft account security info 10:06

Microsoft account security info 10:07

Microsoft account security info was added 10:08



Since then, both games are not able to connect to Xbox Games, but Sudoku lost all my result from the current month, except the one from oct. 11th

But obviously, Minesweeper did keep all the past results…

Any explanation?

and if I try to sign in to Xbox, I do not fing any place where to do that………



please, tell me what to do



Jacques





Sudoku





Minesweeper







:)

 

Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.

 

Xbox live sign-in fail

Hi,

An interruption with the Xbox Live server and failure to authenticate the Xbox login information are possible reasons as to why you're encountering this issue.
Kindly answer the following questions for us to advise the best approach in resolving this issue:

• Are you using the same Microsoft account to sign in to the Xbox app, the games, and the Windows 10 PC?
• Are you getting any error messages when signing in to your Xbox account and the games?

To determine if your Xbox profile is working properly, we suggest that you sign in to
Xbox.com. If you can sign in, that means your profile is all good. Otherwise, follow the on-screen prompts on how to update your account information.

 

Sign into xbox live

Hi Sefton,

Corrupted game data, an interruption with the Xbox Live server, and failure to authenticate the login details are possible reasons as to why you're encountering this issue. For us to provide you with the best approach in resolving this concern, kindly answer
the following questions:

• Are you encountering the same issue when signing in to a different game?
• Have you made any changes to your device or to your game profile before encountering this issue?
• Are you using the same Microsoft account to sign in to the game, the Windows 10 PC, and the Xbox app?

In the meantime, we suggest running the Windows apps troubleshooter provided on this

link. This can help resolve issues with Windows 10 games and apps.