Windows 10: Problem with a recently repaired laptop and low-running games

Hello everyone.I have a problem with my laptop I'd like to expose here just in case anyone understands what's happening, because I clearly don't.It suddenly stopped charging a month ago, connecting and disconnecting intermitently, and would only charge normally while being turned off. I took it to my technician and he said it would probably be a problem in the base panel, so he sent it to Acer to be repaired. It came back two weeks later with a brand new base panel. The exact same thing happened when I connected it to the charger, so we sent it back. Two days ago it came back again and they ap

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Problems with running games

Hi Declan,

Thank you for posting your query in Microsoft Community.

I suggest you to try installing games in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• 
  Right-click on the setup file and click on ‘Properties’.
  
• 
  Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once
  this is done, restart the computer and check if the issue persists.
  

Hope it helps.

 

Unable to run a game on Windows 10.

Hi,

Welcome to Microsoft Community.

- When you say 'ive tried troubleshooting', what are you referring to?

- Did you check in compatibility mode?

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with all the necessary information and we will be happy to help you.