Windows 10: Problem with Audio

I may not explain this very well, so please bear with me: If I click on the speaker icon on my taskbar and adjust the volume, I have to set this to at least 80% to get a reasonable volume. If I set this as low as 28% I can barely hear it. This has been the case for some time now. And my hearing is fine! If I go into Settings / Ease of Access / Audio / Sound Settings I get a Troubleshoot option. Clicking this, I can choose to Open Audio Enhancements, which opens a Speaker / Headphone Properties box AND an option to Play Test Sounds box. Playing the test sounds gives me the same as above (okay at 80%, barely audible at 28%). But when I go into the Speakers / Headphones Properties and do a sound test (Advanced tab, 24 bit 48,000 HZ (Studio Quality), the volume is much louder at 28% and I can hear it clearly. So my speakers seem to be working okay, but something isn't. Can anyone advise how to resolve this? The speakers are Realtek Audio

:)

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Audio Flipping sides problem

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let help you to fix the issue.

To understand the issue better, provide us more information.

• 
  Is the issue is specific to only export stream videos?
  
• 
  Try playing other videos/audio and let us know the status?
  

I appreciate the steps you have performed. Let’s try simple steps and check if this helps. Follow the below steps provided.

Step 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  
• 
  Click on Advanced on the Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Audio troubleshooter.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to set the headset as default and check.

• 
  Right click on the on the sound icon on the Windows taskbar.
  
• 
  Click on Sounds and click on Playback
  tab.
  
• 
  Click on the headset and set it as default by clicking on the
  Set default button.
  
• 
  Now click Apply and OK.
  

Hope this helps. Post us with the status we will be glad to help you.

 

Audio problem

Hi Sulav,

For us to better assist your concern, we would like to ask for some additional information:

• Did you get any error messages?
• What troubleshooting steps have you done so far?

We suggest that you try to run the
audio troubleshooter. It might be able to fix audio problems automatically.

You can also check the troubleshooting steps provided by Santosh on this

link. Hope it helps.

We will wait for your response.