Windows 10: problem with Bitlocker recovery key on second drive

I have two drives in my laptop: system and data. Recently, I did upgrade to Windows 11 and saw that the data drive that was secured with Bitlocker was inaccessible. This didn't worry me because I knew I had my recovery keys in my Microsoft account. Unfortunately I was wrong, for some reason they became unavailable. My device is visible, but my keys are not showing. Can anything be done about it?

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!