Windows 10: Problem with bluetooth and PC-Smartphone connectivity.

Hi!My new Surface Pro 11th 2076 cannot connect to my Samsung Galaxy S22 via Bluetooth.I have tried the following:Turn Bluetooth off and on again;Delete and re-pair the phone in question;Download updates;Update Bluetooth drivers with the update automatically button;Restart PC;Download the driver update package from the Microsoft support site;Run the sfc/scannow command in the command prompt as an administrator to repair any corrupted system files;Reset my Android's network and Bluetooth settings.The Logitech mouse connects correctly.When I first connected the S22, and the first time after the l

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bluetooth connection problems

Hi brijeshpariakar,

Some Bluetooth connection issues are caused by an outdated device drivers, unsupported Bluetooth device, or possible that the Bluetooth device is not properly paired.

For us to isolate this issue, I would like to ask the following:

• Was Bluetooth connection working before?
• If yes, what recent changes have you performed on your computer?
• Have tried connecting your speaker or smartphone to another Bluetooth-capable device? Did it pair?

In the meantime, please follow the steps provided in
Fix Bluetooth problems in Windows 10: FAQ to troubleshoot Bluetooth connection issues.

Looking forward to hear from you.

Regards.

 

PROBLEM CONNECTING SMARTPHONE AND COMPUTER VIA BLUETOOTH

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

It looks like the link to the picture you provided is not working. However, here are some general steps you can try to resolve issues with connecting your smartphone to your computer via Bluetooth:

Make sure your smartphone and computer are both compatible with Bluetooth and that Bluetooth is turned on for both devices.

Check that your smartphone is visible to other devices and that it is in pairing mode.

On your computer, go to the Bluetooth settings and make sure it is discoverable to other devices.

Try restarting both your smartphone and computer.

If you have previously paired your smartphone with your computer, try removing the pairing and then re-pairing the devices.

Make sure that your smartphone and computer are within range of each other and that there are no physical obstructions between them that may interfere with the Bluetooth signal.

If you continue to experience issues, try updating the Bluetooth drivers on your computer or resetting the Bluetooth stack.

If none of these steps resolve the issue, you may want to contact the manufacturer of your smartphone or computer for further assistance.

 

BLUETOOTH connection problem (phone to PC only)

Have been unable for several months now to send photos, or any file, from Android Phone (MiA1, Android 9) to PC (Windows 10 Pro 64-bit 1809 running on LENOVO V33015IKB). Latest updates installed to both Android and Windows. Your Smartphone on PC: version 1.19032.731.0, Your Phone Companion on Android: version 3.4.5

Already tried switching "Battery optimization exception" in YPC to ON. Also tried additionally connecting phone to PC as a tethered hotspot. Both times no improvement.

What works:
- sending any file from PC to phone via bluetooth
- using "Continue on PC" to send link from phone via bluetooth to browser on PC

What doesn't work:
- Share photo (or any file) from phone to PC via bluetooth symbol
- Using Your Smartphone to load photos from phone

Expected behavior: the latter two should both work.

Went through the troubleshooting page https://support.microsoft.com/de-de/...roubleshooting and applied the steps therein:

In Windows -> System, system accounts are shown OK. In Shared Usage relevant settings are both switched ON.

In Windows settings, Your Smartphone "Allow to run as background app" ON.

Smartphone is not in airplane mode.

Logged into Microsoft account on both PC and phone.

"Do not disturb" on phone is OFF.

EDIT: Sorry forgot to mention, in phone cleared cache and cleared storage for Your Phone Companion

Disconnecting phone via accounts.microsoft.com/devices does not help.

Disconnecting phone via Windows Settings does not help.

Restarting Windows PC and reconnecting phone does not help.

Same problem regardless of whether PC is online via WiFi or via mobile Internet (USB stick).

And what is worse, now Your Smartphone no longer even shows the photos from the time when it used to work (though sending via "Send As" from PC to phone still works). Please help!

- - - Updated - - -

Eh ... this is odd ... and messy. After restarting PC a couple of times and this time hooking it up to WiFi, Your Smartphone now does update to the most recently taken 25 photos from phone ... but at the end also tells me "connection not possible" *Rolleyes

And all attempts to share a file (photo) from phone to PC via tapping on bluetooth icon still fail.