Windows 10: Problem with external SSD

Hi,I have a Samsung SSD T7 Portable External SSD. The unit has worked without a problem—I place it into the same USB Port each time…It shows up as D: on File Explorer; The files on the unit take up a small amount of space the 2TB.My Dell runs Windows 10 Home--64-bit OS.The unit is a back-up to my Samsung SSD T7 Touch which shows up as F: on File Explorer. The T7 Touch works perfectly. Today when I plugged in the SSD T7 Portable External SSD there were no files. On File Explorer it read:T7_Set-up D:.I placed Portable in different ports and get the same results.Why would I have to set

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External SSD

I have recently bought external SSD, I want to know what are the things i need to take care of before using my external SSD? Any tips and suggestions are welcome. Thank you for your support.

 

External SSD recognized as HDD in Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to External SSD showing as HDD when connected to the PC using USB 3.0 port. For further clarity on the issue, please respond to the questions below.

1. Have you tried connecting the SSD to any other PC?
   
2. Are you using any converter to connect the SSD through USB 3.0 port?
   
3. Are you using a RAID configuration?
   

I have researched on your query and found that the SSD that you are using is an internal SSD drive, in this case I would suggest you to try updating the Intel Rapid Storage drivers from the

intel website and see if that helps.



In addition, this issue can occur if the SSD is connected to a SATA controller that is identified as RAID (SCSI). I would suggest you to try connecting the SSD to a SATA port that uses AHCI controller such as Intel SATA controller/chipset.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Problem reformatting external SSD

Not uncommon for proprietary software included with an external drive, to cause problems.

Wisest steps to take - delete all partitions then re-partition anew before any use.