Windows 10: problem with Forza Horizon 4

I recently installed forza horizon 4 and after finishing the intro of the game everything worked normally i was supposed to choose my first car , after I made my choice the game was supposed to let me drive around the map but it always crashes.I already reinstalled the game, made every updates , repairing/reseting Forza Horizon 4 , and other possible solutions.This was the error on event viewer: Faulting application name ForzaHorizon4.exe, version: 0.0.0.0, timestamp: 0x655e23b5Failing module name: ForzaHorizon4.exe, version: 0.0.0.0, timestamp: 0x655e23b5Exception code: 0xc0000096E

:)

 

Problem with Forza Horizon 4

Hi Hope

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to Forza Horizon 4

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove Forza Horizon 4, extract it, launch it, scroll through the list, select Forza 4 then click Remove.

https://gallery.technet.microsoft.com/scriptcen...

Reinstall it Forza Horizon 4 - Microsoft Store

https://www.microsoft.com/en-us/p/forza-horizon...

 

saving forza horizon 4

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the feature does not work the way it is supposed to.



I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

Forza Horizon forum, where we have the engineers with the expertise to provide solutions for this issue.





Aditya Roy

Microsoft Community - Moderator

 

Forza Horizon 4 will not unistall

Hi Titus,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if it helps.

Click on Start menu, and look for Forza Horizon 4. Right click on it and select
Uninstall.

You can also uninstall the game through settings by following the below steps.

1. Press Windows key + I together to open Settings.

2. Click on Apps > Apps & features.

3. Click on Forza Horizon 4.

4. Select Uninstall.

Let us know how it goes. I will keep working with you until it's fixed.

Naveen M

Microsoft Community - Moderator