Windows 10: Problem with graphics driver/adaptor

So I had to replace my hard drive in my laptop as the old one stopped working, when I got the new drive I had to install windows onto it, when it had been installed everything seemed to work fine at first but after a small period of time the screen got a stutter, I looked into it but couldn't figure out what was wrong with it, after disabling the the graphics driver under the display adaptor in device manager it fixed the stutter problem but created it's own problems in the process not being able to adjust the brightness of the screen and not being able to put the computer in sleep mode, does anyone know how to fix this problem? It would be much appreciated.

:)

 

Intel HD 5500 Graphics Driver Not Working Properly

Hi Baniak Ram,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We are here to assist you.

I suggest you to follow the methods provided below and check if it helps.

Method 1: Hardware and Sound troubleshooter.

I suggest you to run Hardware and Sound troubleshooter
and check.

• Press Windows Key + X key, Click on Control Panel.
• Type troubleshooting in the search bar, click on troubleshooting.
• Click on Hardware and Sound, click on Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.

Method 2: uninstall and reinstall the drivers.

Follow the steps provided, to uninstall and reinstall the display driver.

• Press Windows logo + X key.
• Click on device manager.
• Select the display adaptor.
• Right click on it and click on Uninstall.
• After the uninstalling the drivers restart the computer. This should automatically install proper drivers for it.

You may also download and install the latest network adaptor drivers from the manufacturer’s website.

Hope it helps. Do let us know if the issue is resolved. For any further information, feel free to contact us.

Thank you.

 

Graphic Card driver problem

Hi,

Thank you for your interest in Windows 10.

Please be informed that Windows 10 drivers are not yet available for your computer model, Dell needs to update them on their website.

As a workaround I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to try updating the Display Adapter drivers check if it works for you. Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 2: Uninstall and reinstall the Display driver

I suggest you to try uninstalling the Display Adapter driver and then install the driver from check if it works for you. Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Method 3

I suggest you to Uninstall and reinstall the Display driver in Compatibility mode and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
  “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Reference:

http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-780/drivers

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.