Windows 10: Problem with I2C HID Device in device manager

Due to this problem, my mouse pointer doesn't show and trackpad isn't working

:)

 

Duplicate I2C HID device (touchpad) in Device Manager

Hi,

I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:

- I2C HID Device is duplicated with error code 10

- The working I2C HID device has the same registry key value (the same Class Guid) with the other I2C HID Device

- No HID-compliant touchpad in device list

- Now the mousepad works as left-mouse click only

What I've already tried:

- Update latest Window update

- Update all Dell driver

- Installed Touchpad driver software from Dell (after running the exe file, it said my laptop doen't need this installation)

- Restore backup

- Search UpperFilters, LowerFilters of I2C HID in registry for deletion but not found any upperfilters, lowerfilters key

Please help to fix it.

Thanks,

Nam

 

Touchpad device not showing up and code-10 error for the I2C HID in the device Manager,

Open Device manager, right click on I2C Hid Device icon, select Properties.

 

I2C HID Device

I cant seem to fix my I2C HID Device even in windows update and because of that my touchpad has completely disappeared .Can someone please help me ?