Windows 10: Problem with installing graphics driver

Hi. My graphic driver has been removed automatically and i don't know why ... when I download the driver to install it manually I get this error that goes like this: this graphic driver coulld not find compatible graphics hardware. I am 100% sure that I have downloaded the right version of the driver ... what is the problem?

:)

 

Graphics driver failed durring installation

Hi Ben,

Thank you for contacting Microsoft Community. I will surely help you.

To understand the issue better, I would need more information from your end.

• Do you get any error messages while booting the computer normally?
• What is the make and model number of the computer?

This issue could have occurred if the driver is not installed properly.

I suggest you to boot the computer to Safe Mode with Networking and check if the issue occurs. If the issue do not occur in Safe Mode with Networking, I suggest you to install latest graphics driver and check if you face any issues.

Step 1:

I suggest you to refer the article and check if it helps.

Start your PC in safe mode in Windows - Microsoft Support



Step 2:

Now install latest graphics driver and check if you can boot the computer normally.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you

 

Graphic Card driver problem

Hi,

Thank you for your interest in Windows 10.

Please be informed that Windows 10 drivers are not yet available for your computer model, Dell needs to update them on their website.

As a workaround I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to try updating the Display Adapter drivers check if it works for you. Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 2: Uninstall and reinstall the Display driver

I suggest you to try uninstalling the Display Adapter driver and then install the driver from check if it works for you. Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Method 3

I suggest you to Uninstall and reinstall the Display driver in Compatibility mode and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
  “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Reference:

http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-780/drivers

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.