Windows 10: Problem with installing My Photos free app for photo editing

I cannot install My Photos photo editing app from the Microsoft store. It says I don't have the system requirements needed to install it however I do. Not sure why it won't let me install the app.

:)

 

photo editing app

Hi Tim,

We need a few information for us to effectively provide you a solution with editing in the photo app. Please provide the following:

• Are you using the pre-installed Photos app on Windows 10 ,Paint or perhaps an app you have downloaded in Windows Store?
• What are those troubleshooting steps you have already tried so far?
• Please provide a screenshot showing your issue.

We'd appreciate any additional information you may provide.

 

Windows 10 Photos App crashing when in the edit menu


​Hello everyone!
Just recently (within the week) my Photos Application has started crashing



This happens most often when I'm in the editing menu

Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

Things I've attempted to do to fix

• Uninstall and reinstall the app
• Contact Microsoft Support (cringe)
• sfc /scannow
• Restore Libraries to default
• Created another local account
• Clear the app cache
• Check disk health (extremely healthy)
• Add a Microsoft Account / Connect a Microsoft account
• Put photos in a different folder / drive
• The system Troubleshooter.

NOTHING HAS WORKED

Possible Causes .

• My photos are located on another disk G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.

I've followed every guide possible and still nothing has worked. I need some serious help *Mad
So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!

 

Photos app crashes when attempting to edit

Hi,

It appears that you're having problems using your Photos app. For us to effectively assist you with your concern, kindly provide answers to the following:

• Did you make any changes to your computer before the problem started?
• Are you getting any error messages when the app crashes?
• Does the issue happen to all the photos that you're trying to edit regardless of file type and size?
• What troubleshooting steps have you taken to resolve the problem?

Regards.