Windows 10: Problem with Microsoft account - backup

Discus and support Problem with Microsoft account - backup in Windows 10 Customization to solve the problem; Problems: 1. choose setting > update & security > backup -- then move the "automatically back up my files" slider from OFF to ON Get error... Discussion in 'Windows 10 Customization' started by chuck la porte, Sep 15, 2020.

  1. Problem with Microsoft account - backup


    Problems:

    1. choose setting > update & security > backup -- then move the "automatically back up my files" slider from

    OFF to ON

    Get error message: 0x8007052E


    2. choose setting > update & security > backup > More Options > backup options

    Page says 'Total space on \\dell-PC\a-working\: Sign-in info needed"

    and the button, "Back up now" is greyed out.


    3. Control panel > All control Panet Items > File History

    Page says "File History is off"

    I click on "Turn On"

    Page opens, "Windows Secruity. Enter network credentials."

    My username email address shows *** Email address is removed for privacy *** is displayed.

    Underneath it is blank for password. I enter the same password I have had since 2/18/20 and it will not

    accept it.


    Other information: Settings > Accounts > Your Info

    shows "Chuck La Porte" "*** Email address is removed for privacy ***" "Administrator"


    Thanks,

    Chuck

    :)
     
    chuck la porte, Sep 15, 2020
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 15, 2020
    #2
  3. Addie Win User
    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Sep 15, 2020
    #3
  4. Bokenzhe Win User

    Problem with Microsoft account - backup

    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • Problem with Microsoft account - backup [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Sep 15, 2020
    #4
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Problem with Microsoft account - backup

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