Windows 10: Problem with mouse pad

I am having problems with my mouse pad. I can not hold it down to highlight text anymore, i also can not drag things with my mouse pad, or even single clock with my touchpad. I have no idea how to fix this and it is very frustrating.

:)

 

mouse pad

I tried what was suggested but it kept going back to the same problem. I realized when I rolled back the driver it was disabling the elan mouse pad and going back to the ps/2 mouse pad . So I uninstalled the elan mouse pad and the problem was solved.

 

Mouse pad turn off windows 10 on a HP laptop

Hi,

Thank you for posting your query on Microsoft Community.

Please reply: What happens when you try disabling the mouse pad? Do you receive any error message?

You can also disable your mouse pad by following the steps below:

• Press Windows key + X key and click Device Manager.
• Expand the Mice and other pointing devices.
• Right-click on the Mouse driver and click on Disable.
• A prompt will appear, click yes.

I would also suggest you update the driver from the device manager.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Mouse Pad

Hi,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

I suggest you to follow the below methods and check if it helps:

Method 1:
Run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• Press “Windows key + W”.
• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under
  Devices option.
• Follow the On Screen instructions.

Method 2:
Un-install and re-install mouse pad drivers from the manufacturer’s website and see if that helps:

Step 1:
Un-install the drivers:

Follow these steps:

• Press “Windows Key + W” from the keyboard.
• Type “device Manager” without quotes in the search box and hit enter.
• Right click on the mousepad drivers and select “Uninstall”.
• Restart the computer once it is uninstalled.

Step 2: Download the latest mousepad drivers for Windows 10 from manufacturer’s website and check if it helps.

Follow the below link as reference and check if it helps:

Mouse and keyboard problems in Windows - Microsoft Support

Please let us know if you need further assistance.

Thank you.