Windows 10: Problem with mouse

Updated from win 7 to 10 things going well then mouse stops working

:)

 

Windows 10 Problem

After I updated Windows 10 today as I was instructed, I can no longer get on the internet. My wifi no longer shows up to click on it. It was working fine until I allowed the install. I have tried restarting the HP Spectre x 369 laptop and the router,
but this has not helped. (I am using a borrowed Apple computer to search for a solution.) I need help to get back online. Can anyone help or tell me who I might contact for help?

 

how to write a letter on Windows 10

how do I proceed to type a letter and make a copy

 

Wired or wireless?
Did you try another mouse?

 

Logic usb mouse was working then i rebooted then it stop working on sign in page

 

I'm getting the same issue, also with a Logitech mouse. It will usually start working after a couple of re-starts, then stops again next time I boot up. I usually have to restart the pc twice after each boot-up to get the mouse to work.

Very frustrating! I'm guessing that a driver isn't loading properly, but really don't have enough knowledge to go about proper trouble shooting. Anyone here have any ideas?

Cliff

 

Drivers are all up to date according to windows. I think next time it fails to work, I'll dig out an old wired mouse and run a performance report to see if any services etc have crashed. Might give a clue I guess.

Cliff

 

Do you have setpoint (I believe this is for logitech mice)?
When the mouse stops, the rest of the computer works (not a full freeze)

 

I do indeed have set point, and, as you say, the rest of the PC continues working, just the mouse is in dead. *Sad

Did it again this morning, and I discovered that:

• Perf Report shows no errors;
• unplugging the Logitech reciever and plugging back in fixes the issue

Not sure what this implies - something to do with a service or driver not loading quickly enough perhaps? (just guessing here, as you can probably tell) *Redface

Cheers,

Cliff

 

Whilst doing some work, my mouse suddenly 'failed', cursor frozen nothing in mouse. After plugging in another mouse, I checked device manager and found that Win 10 had installed it as an Hid complaint mouse. So I went to logitech, downloaded smart installer (win 10), it would not work, refused to complete installation. Went back and selected x64 bit download and it worked perfectly. My logitech mouse now back to full functionality.

(copied from its own thread)

go here and scroll down select xbit for your machine, dont use smart installer

Logitech Support

 

i had the same problem, what you need to do is go to device manager, select the mouse and other pointers and click on the mouse drive and click drivers and then roll back the driver. Windows 10 automatically updates the drivers when it is installed. They don't always work properly depending on your system, so if you roll back the driver, it will work as it did again.

Hopefully that helps!!