Windows 10: Problem with my microphone

Good afternoon, I need help with my Huawei PC Model BOHB-WAX9 because I installed a new operating system and the microphone stopped working, meaning there is no microphone device in the device manager. I thought it was something related to Drivers but I'm not sure. Can someone help me?

:)

 

Microphone problem Windows (8/10)

Hi,

To resolve your microphone issue, we suggest that you follow the steps below:

• Click Windows + S then type Speech Recognition on the search bar.
• Click Set up microphone and follow the Microphone setup wizard.
• When you reach Adjust the microphone volume, please note if the volume bar moves from yellow to red.
• Once the Setup wizard is complete, we can check if the microphone works properly. We can eliminate hardware problem from the possible causes of the issue. Please check to if the issue persists in the Third-party software.

Let us know how it goes.

 

Cortana Microphone headset problems.

Hi Mike,

Thank you for using Windows 10.

I understand your concern. I suggest you to follow the steps:

• Open settings by clicking thee windows icon the click settings.
• Search Sound in the top right corner and click it.
• Then right click the one device you want to use, then click default communication device.
• Then try Cortana.

As you've already set up microphone but I would suggest you to check again by typing microphone set up and go through that, it should set everything up for you.

Hope it helps. Let us know if you need more assistance and we'll be glad to help.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help