Windows 10: PROBLEM WITH NAS BACKUP VOLUME SHADOW COPY RESETS ON EVERY REBOOT

I have Windows 10 installed and use Acronis to back up the hard drive to a NAS system. I understand from Acronis who have looked at the logs that the problem I'm having is because the Volume Shadow Copy is not starting. If you set this to be on and start, it will not stay on and after a restart of the machine it reverts to being off again. So its necessary to check the state every time before doing a backup. Acronis are unable to assist any further and they say I need to correct this problem before it will backup correctly. I'm not very conversant with operating systems so any help to get

:)

 

Windows 10 Backup fails, error 0x81000019, shadow copy could not be created

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to make sure “Volume shadow copy Service” is enabled.

Follow these steps:

• 
  Press “Windows key + R” from the keyboard.
  
• 
  Type “services.msc” without quotes in the “Run” Window and hit Enter.
  
• 
  Locate “Volume shadow copy" service.
  
• 
  Right click on it and select “Start” option.
  
• 
  Close the “Services” Window.
  
• 
  Check if the issue persists.
  

Method 2

Place the computer in Clean Boot and then try to perform Backup.

You need to follow the steps from the article mentioned below to perform a Clean Boot:

http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer
to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.

Hi,

Thank you for getting back with a reply.

I suggest you to start the Volume shadow copy service and check. Follow these steps:

a. Click Start and type services.msc in the search box.

b. Search for the Volume shadow copy service and make sure the start- up type is automatic.

i. Right click on the service

ii. If the service is stopped, then Start the service

iii. Select Properties

iv. And in the Start-up type select Automatic.

c. Click Ok.

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Backups fail: Volume Shadow Copy errors 22 & 12292

Since updating one PC to Windows 10 Creators Edition, I've been unable to backup to Server 2012 Essentials R2.

Event Viewer has multiple pairs of VSS errors 22 and 12292:

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance
on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered

].

Operation:

Obtain a callable interface for this provider

Add a Volume to a Shadow Copy Set

Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Execution Context: Coordinator

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered

].

Operation:

Obtain a callable interface for this provider

Add a Volume to a Shadow Copy Set

Context:

Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}

Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}

Snapshot Context: 4194304

Execution Context: Coordinator

After searching for possible answers to the problem I tried running the following from an elevated command prompt:

CD \Windows\System32

net stop vss

net stop swprv

regsvr32 ole32.dll

regsvr32 vss_ps.dll

vssvc /register

regsvr32 /i swprv.dll

regsvr32 /i eventcls.dll

regsvr32 es.dll

regsvr32 vssui.dll

regsvr32 msxml.dll

regsvr32 msxml3.dll

regsvr32 msxml4.dll

But this returns an error as follows:

"The module "swprv.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070715."

Searching for this produced only the following advice:

1. Run following command to get the software provider service back. “sc create swprv binpath= “%systemroot%\system32\svchost.exe –k swprv” “sc config swprv Displayname= “Microsoft Software Shadow Copy Provider”

2. Export the Swprv service related registry from a working machine (windows 2008 R2). Then Import the swprv registry to the problematic server. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\swprv



But this assumes knowledge I don't have (is the command in (1) supposed to be run from a command prompt? Powershell?. Also the version of Windows Server in (2) is wrong. How to Export and Import?)

This seems to be a fairly common problem coinciding with Windows updates, but with no solution that doesn't require postgraduate level Windows sorcery.

I'd be grateful for some step-by-step instructions on how to fix this.