Windows 10: Problem with pairing devices with bluetooth

Discus and support Problem with pairing devices with bluetooth in Windows 10 Drivers and Hardware to solve the problem; Hi, I'm having a problem with my bluetooth device. Cannot pair my bluetooth mouse to my laptop XPS 13. I've searching all over the thread and try... Discussion in 'Windows 10 Drivers and Hardware' started by Very H, Aug 8, 2018.

  1. Very H Win User

    Problem with pairing devices with bluetooth


    Hi,


    I'm having a problem with my bluetooth device.

    Cannot pair my bluetooth mouse to my laptop XPS 13.

    I've searching all over the thread and try several method but still have not resolve the issues.


    I've also tried to uninstall the bluetooth devices but its keep coming back.

    I've also tried to uninstall the bluetooth devices while turn of the wifi connection, update to the latest driver bluetooth driver, using the generic bluetooth adapter but still didn't work.

    Problem with pairing devices with bluetooth 4a03a256-7468-43f0-9d0b-da3c288bc9b7?upload=true.png


    Any suggestion? Please helpp..

    :)
     
    Very H, Aug 8, 2018
    #1

  2. Bluetooth Devices will not Pair


    Hi,

    Hopefully this is the correct Forum !

    I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
    Both have been working perfectly.

    Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
    I found that I could not pair either of them.

    I have spent countless hours researching this without success.

    Here's where I am now:

    Settings > Bluetooth & other devices does not list either of them.
    Device Manager > Bluetooth has both of them showing and reports both working properly.

    Device Manager reports as follows:

    Notebook Mouse 5000:
    No driver files are required or have been loaded
    The Events tab says that further installation is required

    Wedge Mobile Keyboard:
    No driver files are required or have been loaded
    The Events tab says that further installation is required

    The 2 Service Discovery Service entries also report that further installation is required.

    Can anyone suggest the way forward, please ?

    Regards.
     
    stuartgb100, Aug 8, 2018
    #2
  3. Bluetooth does not Recognize/Pair/See Bluetooth Hardware


    System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition

    Okay, I've been working on this for awhile and have tried a million things. I'm going back to square one so pretend I haven't tried anything yet.

    Here is the problem.

    I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.

    When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not. After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)

    I've tried everything I can think of, but I'd like to try everything in order that someone else would try to see if I'm missing something.

    It is a Microsoft mouse by all means it should work on Microsoft drivers. :/ Arg. Please give any suggestions to help.
     
    tashaestein1, Aug 8, 2018
    #3
  4. Kupuna Win User

    Problem with pairing devices with bluetooth

    Bluetooth won't pair with specific device


    Windows 10 Bluetooth can not find/pair with my Tivoli Audio "PAL BT" (bluetooth)radio. Pairing is successful with my BT headphones, and a SONY speaker,
    I can easily pair the PAL with my iPhone, so it is putting out a BT pairing signal! I use a Plugable BT400 dongle for Bluetooth send/receive.
    Why does this one device not pair?
     
    Kupuna, Aug 8, 2018
    #4
Thema:

Problem with pairing devices with bluetooth

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