Windows 10: Problem with PC remaining in sleep mode

My desktop PC has Windows 10 Version 20H2

O S Build 19042.630

Windows Experience pack 120.2212.31.0

Installed 19/08/20


My Pc is up to date with all new updates.


Recently when I select to put my PC into sleep mode it does so but for less than 20 seconds and then turns itself on again.

I do not move the mouse or keyboard which might restart it!


I have changed the power and sleep settings and advanced settings to try different things suggested here but cannot find a workable solution.


Any help would be appreciated to resolve this

:)

 

Intermittent problem with sleep mode

I have a Dell XPS 8900 running Windows 10 1803 and have a problem where the PC will enter sleep mode once or twice after a fresh boot, but subsequent sleep commands only turn off the monitor; the hard and CPU remain active. I tried closing all active windows and also logging off, but that doesn't help.

I have "fast startup" off. I turned on Hibernate and it works consistently, however now the Sleep command also puts the PC into Hibernate mode. I ran the built in troubleshooter on Power and also Hardware and Devices, but it found nothing to fix. Resuming from Hibernation is pretty slow and a problem when I need to access the PC when I get a phone call, etc. Suggestions appreciated *Wink

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.