Windows 10: Problem with PDF thumbnails

Discus and support Problem with PDF thumbnails in Windows 10 Support to solve the problem; Hello I have new laptop (Win 10 Home). The previews/thumbnails of pdf files, however, are only black squares/tiles. And even if I manage to get a... Discussion in 'Windows 10 Support' started by Irriducibile, Jun 20, 2020.

  1. IRRIDUCIBILE
    Irriducibile Win User

    Problem with PDF thumbnails


    Hello
    I have new laptop (Win 10 Home). The previews/thumbnails of pdf files, however, are only black squares/tiles. And even if I manage to get a preview, the pdf is shown in such an ugly white square.


    Problem with PDF thumbnails pdf.jpg

    The problem is completely random, it can switch from black to preview when I activate hidden folders, or vice versa.
    I am using the newest Acrobat Reader
    Ive got also other devices with Win 10, but nowhere this problem.
    Any solutions?
    Thank you

    :)
     
    Irriducibile, Jun 20, 2020
    #1
  2. BANDITRVP
    banditrvp Win User

    File Explorer - Some PDF's show thumbnail image, some don’t

    In Windows 10 File Explorer, I see thumbnails for a few of my pdf files but still see the generic Adobe pdf icon for most of them.

    • In Windows 10 folder options, the checkbox for “Always show icons, never thumbnails” is unchecked.
    • On the Adobe Reader preferences general tab, “Enable PDF thumbnails previews in Windows Explorer” is checked.
    • Adobe Acrobat is set as my default PDF viewer.
    • I have used Disk Cleanup to delete all my thumbnails to clear and rebuild the cache, yet the problem persists.
    Any suggestions on how I can see all the pdf icons as thumbnails?
    Windows 10 Pro, Version 1903, Build 18362.657
    Adobe Acrobat Reader DC (20.006.20034)

    I asked over in the Adobe Acrobat Reader forum a few days ago but have received no replies.


    Problem with PDF thumbnails [​IMG]


    Ron
     
    banditrvp, Jun 20, 2020
    #2
  3. MARTIN JENKINSS
    Martin Jenkinss Win User
    Preview and thumbnails of pdf files are not available

    Hi Michelle, my name is Martin and I'm an Independent Advisor. I'll try to help you here.

    Preview and Thumbnails of PDF files can be disabled on your PC . . .

    I suggest that you follow steps below to enable this feature

    Start Adobe Reader

    Tap on Edit in the menu bar and select Preferences

    Under Categories highlight General

    Put the checkmark next to the box Enable PDF thumbnail previews in Windows Explorer

    I also recommend the article - Enable thumbnail of PDFs in Windows Explorer to get further information

    https://helpx.adobe.com/acrobat/using/enable-pd...
     
    Martin Jenkinss, Jun 20, 2020
    #3
  4. IDGAT
    idgat Win User

    Problem with PDF thumbnails

    File Explorer - Some PDF's show thumbnail image, some don’t

    Uncheck this and see what happens.

    BTW, which are you looking for, generic Adobe icon or thumbnail ... or just curious why the difference?
     
    idgat, Jun 20, 2020
    #4
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Problem with PDF thumbnails

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