Windows 10: Problem with receiving emails on the PC

This problem has occurred on my new laptop. I have configured my account but emails don’t get into inbox. However I find new letters on my phone email app

:)

 

not receiving email

Hi,

We would like to ask a few questions to better assist you.

• What is the model of your phone and which version of Windows is currently installed?
• Were you able to receive emails from your other accounts?
• Were you able to send emails?
• What app are you using to access your emails?
• Are you getting any error messages?
• What are the troubleshooting steps that you've done so far?

Regards.

 

no email on windows 10

Hi Rick,

To further isolate the issue, we may need additional information:

• Any troubleshooting steps you’ve done so far?

• Have you made any changes in settings after upgrading to Windows 10?
• Are you receiving any error messages?

We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

Errors sending or receiving email.

Please get back to us with the status of the issue.

Regards.

 

When email is sent, but not received? What's the reason?

its probably been picked up as spam or a potentially harmful email by google filters and automatically deleted by their filter.

if not then i would suggest its a network problem, Sometimes there are some serious delays when sending an email.