Windows 10: Problem with remote access from different location

I'm having issues with remote access from a different location. If i am on the same network, i have no problem getting access to the different computer. But if i'm using a different network, i cannot access the computer using remote desktop. Is there anyone who can help me troubleshoot this issue?

:)

 

Remote Access

1. Follow these steps to disallow remote access to your PC completely:
2. 1. Type “remote settings” into the Cortana search box. Select “Allow remote access to your computer”. This may seem counter-intuitive, but this opens the Control panel
   dialog for Remote System Properties.
3. 2. Check “Don't Allow Remote Connections” to this Computer. You've now disabled remote access to your computer.

Try these two steps and tell us if your issue gets solved. If it does not then your PC may be infected. Use a Good antivirus to remove the infection from your device completely.

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Error: "The remote procedure call failed" while trying to access Windows Store on Windows 10

Hi Vishnu,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Windows Store apps and installing Windows Updates on your device.

We appreciate your effort and time spent in resolving the issue.

As you receive an error: The remote procedure call failed, I suggest you to check the status of Remote Procedure Call locator service.

Step 1: Make sure the Remote Procedure Call status is Started and set to Automatic. RPC Locator should be set to Manual. Follow the below steps for the same:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type services.msc in the search box and press
  Enter.
• Search for the Remote Procedure Call locator service
• Make sure the Start-up type is Manual.
  

Steps to set the services to Automatic

• Right click on the service
• If the service is stopped then Start the service
• Select Properties
• And in the Start-up type, select Manual.

Step 2: I suggest you to run Windows Update troubleshooter as it resolves
problems that prevents you from updating windows.

Steps:

• 
  Press Windows + X, click on
  Control Panel, select Category and then select
  Large or Small icons.
  
• Click on Troubleshooting and click on View all
  in the left pane.
• Select Windows Update
• Click on Advanced, check mark
  Apply repairs automatically, and then click on Run as Administrator.
• Follow the onscreen instructions

Hope it helps. Get back to us with an updated status of this issue for further assistance.