Windows 10: Problem with restart

Discus and support Problem with restart in Windows 10 BSOD Crashes and Debugging to solve the problem; I use Asus ROG laptop running on Windows 10. I am having a serious problem lately. My laptop just keeps rebooting after i press a button on my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DaniUZ, Aug 27, 2020.

  1. DaniUZ Win User

    Problem with restart


    I use Asus ROG laptop running on Windows 10. I am having a serious problem lately. My laptop just keeps rebooting after i press a button on my keyboard. Wierd enough, it only does that when I press a button with a letter on it. Win key, space, numbers etc. don't do anyting. I first noticed it when I was playing a gameRisk of Rain 2 and tried to make a screenshot with gaming panelWin+G. It rebooted. Today it happened again. I succesfully managed to make one screenshot in Brawlhalla and then tried to make another one, but when I tried to open gaming panel - laptop rebooted. I tried this again and result was the same. After the next reboot i attempted to find a solution on the internet, but when I tried to type - it rebooted again. After that reboot I got the blue screen that said something about windows booting up wrong. I am seriously concerned about it and would appreciate any help

    :)
     
    DaniUZ, Aug 27, 2020
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Aug 27, 2020
    #2
  3. little cat, Aug 27, 2020
    #3
  4. Terrypin Win User

    Problem with restart

    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    Problem with restart [​IMG]


    It was one of the '9' (I counted 10) listed here:


    Problem with restart [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Aug 27, 2020
    #4
Thema:

Problem with restart

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