Windows 10: Problem with scanner on Windows 11

Hello! I have a Canon Lide 110 scanner that I can't get to run on Windows 11 Home already installed on my new laptop HP. I downloaded the driver from their site for windows 11, but it still doesn’t work after installing et uninstalling multiple times the driver. Any help would be greatly appreciated! Thank you!

:)

 

Scanner won't run on Windows 11

Here is what worked for me.

Step 1. Uninstall all Epson software by using the Control Panel Programs and Features uninstall process.

Step 2. Download ALL Epson files related to my scanner from the official Epson Perfection support page. Here is the link.

Perfection Series | Scanners | Epson® Official Support

I selected my scanner model from the list, which took me to the scanner’s support page.

From the dropdown list I selected Windows 11 as my operating system – even though the web form “detected” Windows 10 64 bit. Make sure to hit the “GO” button to reveal the list of downloadable files.

Step 3. There were seven files displayed under the “Utilities” section. I downloaded all of them into a file folder on my hard drive – noting the date of each file.

Step 4. Rename to add numbers to all files according to their associated date, starting with the oldest first. My renamed files looked like this:

1_epson16827.exe – Epson Copy Utility v4.1.1+

2_EPS_1.00.10.exe – Easy Photo Scan v1.00.10+

3_V550_EScan_3923_AM.exe – Scanner Driver and EPSON Scan Utility v3.9.2.3+

4_ESCU_1.0.0.0.exe – Common Updater for Epson Scan v1.0.0.0+

5_EEM_31153.exe – Epson Event Manager v3.11.53+

6_ESCU_W11.exe – Epson Scan Common Updater v1.0.0+

7_ESU_4.6.3.exe – Epson Software Updater v4.6.3

Step 5. Install all seven files sequentially, starting with 1_epson16827.exe and working methodically up to 7_ESU_4.6.3.exe

Step 6. Turn on scanner. Reboot.

Everyday operation (after performing this reinstall)

Step 1. Turn on scanner and then boot. Make sure scanner is powered on before boot.



If Windows is running but the scanner was not turned on before boot -- and if the scanner is not responsive do the following:

Step 1. Turn on scanner.

Step 2. In Windows 11, run services.msc. Find the “Windows Image Acquisition” service. Restart that service. Agree to restart Epson scanning service.

Step 3. Run Epson Scan. This should initialize all necessary electronic connections. Might need to run once, close, and run a second time.

Anyways, this is what is working for me… today. I hope it works for me tomorrow as well.

 

Problem with installing scanner

Hi Saro,



Thank you for posting on Microsoft Communities.

I understand the inconvenience that you are facing with the issue. We are glad to help you.

Please try the below methods and check:

Method 1:

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• 
  Press “Windows key + X”.
  
• 
  Type “Troubleshooting” without quotes in the Search box and hit enter.
  
• 
  Select “Hardware and Sound” from the Troubleshooter Window.
  
• 
  Select “troubleshoot scanner” under Devices option.
  
• 
  Follow the On Screen instructions.
  

Method 2:

Un-install and re-install latest scanner drivers from the manufacturer’s website and see if that helps:

Follow these steps:

• 
  Press “Windows Key + X” from the keyboard.
  
• 
  Type “device Manager” without quotes in the search box and hit enter.
  
• 
  Right click on the scanner drivers and select
  “Uninstall”.
  

Restart the computer once it is uninstalled.



Hope this information helps. Do contact us for further queries. We will be happy to assist.



Thank you.

 

Windows 11 Printer Scanner not working

Hi Microsoft

Windows 11 having issue in printer scanner., seen a lot of complain regarding this and yet no permanent solution on your end., Everyday i need to reinstall my HP ink tank 415 just to use the scanner., i don't think it is a hp problem because it work well in windows 10., tried a lot of suggested solution in every different forum but no solution is permanent after day or two the problem reoccur again.. windows 11 is suck..