Windows 10: Problem with the touchscreen and the pen.

So recently my friend purchased a Laptop that has touchscreen and a pen but while using it for about a hour the touchscreen and the pen stopped working. My friend tried every single solution that he found on the internet and now he tried to uninstall the HID - compliant touchscreen and pen driver from Device Manager -> Human Interference Devices and use the "Action" button to "Scan for hardware changes" but after he used that the driver did not appear back and now he doesn't even has the driver there.But before trying to uninstall the driver and to "Scan for hardware changes" he tried these

:)

 

Touchscreen no longer works after installing pen drivers


I have an old tablet PC with a touchscreen and pen that I upgraded to Windows 10 (from 8.1), and initially the touch screen capabilities worked fine but the pen was useless. After Windows Update automatically installed the drivers for pen/Intel HD graphics/etc, the pen worked as intended but now there is no touchscreen functionality at all. What now?

 

problem with touchscreen

Hi,

We recommend that you follow the steps below to enable touchscreen on your laptop:

• Right-click on Start menu, select Control Panel.
• Click View by: Category and choose between Large icons/ Small
  icons.
• Select Pen and Touch, click Touch and check
  Use your finger as Input Device.

Let us know if you need any additional assistance.

 

Problem with selecting pen in Whiteboard

I have a laptop with touchscreen and a (active) stylus. I use the whiteboard a lot but I have a problem with selecting a pen/brush in the toolbar: when I click on it with the stylus it keeps selecting 2 pens - the first selected pen is still active. The result is that sometimes the program switches between the two selected pens. This morning I even had three pens at the same time selected! Is anyone familiar with this problem? I couldn't find any info about it elsewhere. I'm on Windows 10.1909 Home. My laptop is a Lenovo Yoga C940.