Windows 10: Problem with Update KB5005565

Discus and support Problem with Update KB5005565 in Windows 10 Installation and Upgrade to solve the problem; I am having exactly the same problem with Update KB5005565 as I had with KB5005033 and KB5004237, see here... Discussion in 'Windows 10 Installation and Upgrade' started by Boo2, Sep 17, 2021.

  1. Boo2 Win User

    Problem with Update KB5005565


    I am having exactly the same problem with Update KB5005565 as I had with KB5005033 and KB5004237, see here https://answers.microsoft.com/en-us/windows/forum/windows_10-update/problem-with-update-kb5004237/1f65f506-7543-4a9f-aeb9-df25340b23a3 I am running Windows 10 Enterprise as follows : Edition Windows 10 Enterprise Version 21H1 Installed on ‎17/‎07/‎2020 OS build 19043.1055 Experience Windows Feature Experience Pack 120.2212.2020.0 Windows update KB5005565 has appeared in updates and has tried to install several times but fails with the error message : "We couldn't complete the updat

    :)
     
  2. TV2
    TV2 Win User

    Possible printer issue with KB5005565

    Today I installed KB5005565 through WU on my desktop. Successfully installed.

    Tonight my wife can't print from her laptop to the printer connected to my desktop. This has been working for years.
    Printers work, can transfer files from laptop to desktop and back. All network setting unchanged.
    I suspect the update I did today is the problem.
    Has anyone else had this happen?

    Looking at "Uninstall Updates" in WU there is for today:
    • Security Update for Microsoft Windows (KB5005565)
    • Servicing Stack 10.0.19041.1220

    Looking at System Restore, there are 3 restore points to go back to, all dated today:
    • Windows Modules Installer at 12:23
    • Windows Modules Installer at 12:22
    • update at 12:21

    What's the best way to roll back?
     
  3. dalchina Win User
    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 17, 2021
    #3
  4. Try3 Win User

    Problem with Update KB5005565

    KB5005565 Windows 10 2004 19041.1237, 20H2 19042.1237, 21H1 19043.1237 Win Update

    I am on Version 21H2.

    Edited to avoid misunderstandings - Because there were contradictory posts in this thread about the applicability of this CU to Version 21H2, I checked that KB5005565 CU was listed in my WU results before proceeding.

    Because I was already on 21H2, and because there were contradictory posts in this thread about the applicability of this CU to Version 21H2, I checked that KB5005565 CU was listed in my WU results before proceeding.

    I can therefore confirm both that KB5005565 CU is intended for Version 21H2 and that it installs correctly.
    And there is at least one other thread confirming that it installs correctly.


    Problem with Update KB5005565 [​IMG]



    Denis
     
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Problem with Update KB5005565

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