Windows 10: Problem with wifi and ethernet port on my new setup. Kernel-PnP - 411

Discus and support Problem with wifi and ethernet port on my new setup. Kernel-PnP - 411 in Windows 10 Gaming to solve the problem; I have installed a new CPU, motherboard and RAM.Asus TUF Gaming A620-PRO WIFIAMD Ryzen 5 7600 CPUKingston FURY Beast RGB DDR5 5600MHz 32GBEvenything... Discussion in 'Windows 10 Gaming' started by Erlend Støle, Mar 17, 2025.

  1. Problem with wifi and ethernet port on my new setup. Kernel-PnP - 411


    I have installed a new CPU, motherboard and RAM.Asus TUF Gaming A620-PRO WIFIAMD Ryzen 5 7600 CPUKingston FURY Beast RGB DDR5 5600MHz 32GBEvenything works just fine except wifi card and ethernet port on the motherboard.In devmgmt im getting error code 10 on MediaTek wi-fi 6. I have updated all drivers.EventlogProblem with wifi and ethernet port on my new setup. Kernel-PnP - 411 :Device PCI\VEN_14C3&DEV_7902&SUBSYS_60401A3B&REV_00\6&f2b55ff&0&00180011 had a problem starting.Driver Name: oem31.infClass Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Service: mtkwlexLower Filters: Upper

    :)
     
    Erlend Støle, Mar 17, 2025
    #1

  2. Kernel-PnP Event ID 411

    Hello . One question, for a few days now, every time I enter a heavy internet task such as a game or this type of program, suddenly my Wi-Fi disconnects and I have to reinstall it with inactive in the device manager to make it work again in the Windows errors section. I also encountered this error in my laptop Wi-Fi driver, Kernel-PnP Event ID 411, but no matter what I searched on the internet, I could not find anything specific. Do you know what I should do to solve this problem?

    my model laptob tuf dash f15
     
    Arian Bazargan, Mar 17, 2025
    #2
  3. How do I solve the Event 411 Kernel-Pnp problem?

    Hello booonion.



    Welcome to Microsoft Community.



    Regarding to your information I assume that your network will disconnect and return to work after a minute.

    Event 411 Kernel-PnP indicates that the device driver fails to load during the Plug and Play process.

    It seems that you have done most of the troubleshooting steps for this problem. Did it happen when you use the cable to connect the network?

    (If it's possible for you) If it works well when connecting the network with cable it seems is a wifi card problem, you can try to reconnect the

    Wifi Card, update the chipset driver and bios of your motherboard.

    If it all can't work it seems that we have done every troubleshooting step except perform an in-place upgrade which will refresh your

    Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important

    data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done

    backing up, you can follow the steps in the following guides:

    How to run In-place upgrade in Windows 11 - Microsoft Community

    If still can't work maybe buying a new wifi card can solve your problem.



    If there is anything not clear, please do not hesitate to let me know.



    Best Regards,



    Tommy-MSFT | Microsoft Community Support Specialist
     
    Tommy - MSFT, Mar 17, 2025
    #3
  4. XristosTs Win User

    Problem with wifi and ethernet port on my new setup. Kernel-PnP - 411

    ERROR Kernel-PnP 411 None

    I have the latest driver updates but almost a year now I my gpu doesn't work while I gaming or even open programs only my cpu. any help about this error? does effect my fps, can I solve it ? i open the minidump but was empty

    Log Name: Microsoft-Windows-Kernel-PnP/Configuration

    Source: Microsoft-Windows-Kernel-PnP
    Date: 4/18/2020 4:49:26 PM
    Event ID: 411
    Task Category: None
    Level: Error
    Keywords:
    User: Computer:
    Description:
    Device PCI\VEN_1002&DEV_6660&SUBSYS_05EA1028&REV_00\4&25f238eb&0&00E4 had a problem starting.

    Driver Name: oem46.inf
    Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
    Service: amdkmdap
    Lower Filters:
    Upper Filters:
    Problem: 0x15
    Problem Status: 0x0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
    <EventID>411</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2020-04-18T13:49:26.685664900Z" />
    <EventRecordID>1418</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="7712" />
    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
    <Computer>Voylan</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="DeviceInstanceId">PCI\VEN_1002&amp;DEV_6660&amp;SUBSYS_05EA1028&amp;REV_00\4&amp;25f238eb&amp;0&amp;00E4</Data>
    <Data Name="DriverName">oem46.inf</Data>
    <Data Name="ClassGuid">{4d36e968-e325-11ce-bfc1-08002be10318}</Data>
    <Data Name="ServiceName">amdkmdap</Data>
    <Data Name="LowerFilters">
    </Data>
    <Data Name="UpperFilters">
    </Data>
    <Data Name="Problem">0x15</Data>
    <Data Name="Status">0x0</Data>
    </EventData>
    </Event>
     
    XristosTs, Mar 17, 2025
    #4
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Problem with wifi and ethernet port on my new setup. Kernel-PnP - 411

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