Windows 10: Problem with Win 10 Photos App

Discus and support Problem with Win 10 Photos App in Windows 10 Software and Apps to solve the problem; I am able to open any photo in any folder in the Photos App including the first photo in the folder – see later, but as soon as I click on the... Discussion in 'Windows 10 Software and Apps' started by Michael Rennoldson, Aug 22, 2021.

  1. Problem with Win 10 Photos App


    I am able to open any photo in any folder in the Photos App including the first photo in the folder – see later, but as soon as I click on the next/previous arrows I get the following error message:FILENAME.JPG - Sorry, Photos can't open this file because the format is currently unsupported, or the file is corruptedThe error message ALWAYS references the first file in the folder, regardless of which file I have opened. Renaming or deleting the first file in the folder makes no difference – the error still occurs and continues to reference the "new" first file in the folder. This has only occ

    :)
     
    Michael Rennoldson, Aug 22, 2021
    #1
  2. Bree Win User

    Problem with Win 10 Photos app

    One not quite so obvious way. Right-click on any .jpeg and click on Open with > Choose another app. Tick the 'Always use this app....' box then pick your choice from the list.


    Problem with Win 10 Photos App [​IMG]


    If it isn't there, scroll down and click 'More apps'....


    Problem with Win 10 Photos App [​IMG]


    ...and if it's not there either click 'Look for another app on this PC' and browse until you find the .exe for your app.
     
  3. dalchina Win User
    Problem with Win 10 Photos app

    Hi, could you clarify this please? For example, is CS4 offered as an option here..

    Problem with Win 10 Photos App [​IMG]

    or here (Open With)?

    Problem with Win 10 Photos App [​IMG]


    Or do you mean you can select it, but the default doesn't change?

    You could try using Default Programs Editor to make the change:

    Problem with Win 10 Photos App [​IMG]

    Problem with Win 10 Photos App [​IMG]
     
    dalchina, Aug 22, 2021
    #3
  4. Callender Win User

    Problem with Win 10 Photos App

    A problem with Win 10 Home Photos app

    Just a suggesting. Clear all file associations via the GUI:


    Problem with Win 10 Photos App [​IMG]

    Then head to Settings> Apps> Default Apps> Choose Default Apps By File Type

    Then set image file associations to something else.

    Uninstall Irfanview completely using a third party uninstaller that scans for leftovers.

    Then reboot and reinstall it. Set file associations for Irfanview via "Open With" > "Always use this app"

    See if you get the same problem.
     
    Callender, Aug 22, 2021
    #4
Thema:

Problem with Win 10 Photos App

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