Windows 10: Problem with Windows 10 Camera App

I have a Lenovo Think Pad with no inbuilt camera but I do have a seperate webcam and I have also in the past successfully used my iphone as a web cam.

Now when I connect either the webcam or the iphone by USB I fail to get a picture. I have produced a screen shot to show the screen I do get. But the rotating circle centre screen and the ICON, top left with a Flashing X across it is all I get.

Can anybody tell me what the icon signifies. I thought it might indicate a faulty USB socket - but I have tried changing to another usb. I have also closed down and restarted. Any suggestions would be welcomed.

Thanks,Chris

:)

 

Camera app not working on Windows 10

Hello Phoebe,

Thank you for contacting Microsoft Community.

We're sorry to hear the inconvenience you have experienced.

Does it give any error message?

Suggest you to try with the below mentioned troubleshooting steps and check if it helps.

Method 1:

Run built in Windows Store Apps troubleshooter

* Press Windows Key then type ‘troubleshoot’ and select the same from the list

* Select “View all” on the left panel and run “Windows Store Apps” troubleshooter from the list

* Click Advanced, ensure to check Apply repairs automatically
and also select Run as administrator

* Click Next and finish the troubleshooting by following the on-screen instructions.

Method 2:

Suggest you to check with the below article, which provides troubleshooting steps when Camera app fails to start.

How to fix Windows 10 issues with cameras when the Windows
Camera app fails to launch

Fix Windows Camera app problems with USB web cameras

Keep us posted if you require further assistance.

 

Missing apps: Store, People, Photos, Games & Camera on upgrading to 10

Thanks for replying spunk. That's the 'alphabetical' list I was referring to, none of these apps are in that 'All apps' list. Any more suggestions?

 

Camera app problem with Windows 10

Hello Kap,

Welcome to Microsoft Community.

To resolve this issue let us follow these steps:

Method 1:

Refer to this article to run the Windows App troubleshooter.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

Alternatively, you may try to uninstall and reinstall camera driver. Follow these steps:

You may download the latest Camera Driver from the manufacturer’s website.

Once downloaded you may follow these steps:

• 
  On Device Manager find and uninstall the current Camera Driver. To uninstall locate the Camera Driver in the Device Manager and right-click on the Camera Driver in Device Manager and select the option to uninstall.
  
• 
  Once done, restart your computer and then install the newly downloaded Camera driver.
  
• 
  Restart the computer again and check if the issue with the Camera resolves.
  

Thank you.