Problem with Windows Defender, I think.

Discus and support Problem with Windows Defender, I think. in Windows 10 Support to solve the problem; When I had this laptop upgraded from Win 7 to Win 10 Pro I asked the tech to name it "xxxxx". He did that and whenever I fired up the machine I got... Discussion in 'Windows 10 Support' started by Tony Vella, Jun 29, 2018.

  1. Tony Vella Win User

    Problem with Windows Defender, I think.


    When I had this laptop upgraded from Win 7 to Win 10 Pro I asked the tech to name it "xxxxx". He did that and whenever I fired up the machine I got "xxxxx Welcome". Last week I received an update from Microsoft and at the end of its installation (1 hour) the laptop told me that my Windows Defender needed action. I followed the instructions (I don't even remember what they were) and since then whenever I boot the laptop I get "my email address, welcome" instead of "xxxxx welcome" and the laptop automatically logs me into my Microsoft Account.

    Everything works perfectly and now my Windows Defender icon in the lower right shows a green tic-mark saying Windows Defender requires no action. It's not a big deal but I do not like the idea of automatically logging into my Microsoft Account against my email address.

    Could someone please tell me what I did (wrong) and what I can do to put things back to the way they were before my mess? Please forgive if this post is addressed to the wrong group, I simply do NOT understand these things. Shows my age.

    Thanks in advance.

    :)
     
    Tony Vella, Jun 29, 2018
    #1
  2. Rafael Com Win User

    Windows Defender problem

    Hi Ernst,

    To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

    • Press Windows + R key.
    • Type services.msc.
    • Right-click Windows Defender service and click
      Start.

    Let us know the result.
     
    Rafael Com, Jun 29, 2018
    #2
  3. José Antonio Pontón Posada CEO Win User
    window defender


        • You will want to print these instructions for offline reference -
    IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
    reboot.

    Problems starting Windows Defender in Windows 8/8.1/10

    Pləase let us know what fixes the problem or if the pяoblem remains.


        • `~`
     
    José Antonio Pontón Posada CEO, Jun 29, 2018
    #3
  4. Jay Jap Win User

    Problem with Windows Defender, I think.

    Windows Defender Anitvirus

    Hello,

    There are multiple reasons why you are having issues, enabling Windows Defender. To assist you with your concern, you can refer to
    PrashantKumar96's
    Forum Article
    on how to fix Windows Defender not starting.

    We suggest that you try the troubleshooting steps listed there, especially the number six troubleshooting step.

    Let us know of the outcome.

    Regards.
     
    Jay Jap, Jun 29, 2018
    #4
Thema:

Problem with Windows Defender, I think.

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