Windows 10: Problem with Windows Defender, needed action

Discus and support Problem with Windows Defender, needed action in AntiVirus, Firewalls and System Security to solve the problem; When I had this laptop upgraded from Win 7 to Win 10 Pro I asked the tech to name it "xxxxx". He did that and whenever I fired up the machine I got... Discussion in 'AntiVirus, Firewalls and System Security' started by Tony Vella, Jun 29, 2018.

  1. Problem with Windows Defender, needed action


    When I had this laptop upgraded from Win 7 to Win 10 Pro I asked the tech to name it "xxxxx". He did that and whenever I fired up the machine I got "xxxxx Welcome". Last week I received an update from Microsoft and at the end of its installation (1 hour) the laptop told me that my Windows Defender needed action. I followed the instructions (I don't even remember what they were) and since then whenever I boot the laptop I get "my email address, welcome" instead of "xxxxx welcome" and the laptop automatically logs me into my Microsoft Account.

    Everything works perfectly and now my Windows Defender icon in the lower right shows a green tic-mark saying Windows Defender requires no action. It's not a big deal but I do not like the idea of automatically logging into my Microsoft Account against my email address.

    Could someone please tell me what I did (wrong) and what I can do to put things back to the way they were before my mess? Please forgive if this post is addressed to the wrong group, I simply do NOT understand these things. Shows my age.

    Forgot to mention that I have a third-party anti-virus/malware program installed.

    Thanks in advance.

    :)
     
    Tony Vella, Jun 29, 2018
    #1

  2. Windows Defender problem

    Hi Ernst,

    To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

    • Press Windows + R key.
    • Type services.msc.
    • Right-click Windows Defender service and click
      Start.

    Let us know the result.
     
    Rafael Com, Jun 29, 2018
    #2
  3. window defender


        • You will want to print these instructions for offline reference -
    IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
    reboot.

    Problems starting Windows Defender in Windows 8/8.1/10

    Pləase let us know what fixes the problem or if the pяoblem remains.


        • `~`
     
    José Antonio Pontón Posada CEO, Jun 29, 2018
    #3
  4. Jay Jap Win User

    Problem with Windows Defender, needed action

    Windows Defender Anitvirus

    Hello,

    There are multiple reasons why you are having issues, enabling Windows Defender. To assist you with your concern, you can refer to
    PrashantKumar96's
    Forum Article
    on how to fix Windows Defender not starting.

    We suggest that you try the troubleshooting steps listed there, especially the number six troubleshooting step.

    Let us know of the outcome.

    Regards.
     
    Jay Jap, Jun 29, 2018
    #4
Thema:

Problem with Windows Defender, needed action

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