Windows 10: Problem with Windows power management asrock a320m-hdv board

Hi,
I have come here looking for help regarding a issue I have found.
I have a asrock a320m-hdv board with latest bios using a ryzen 3 2200g.
I always put my builds on high performance in the Windows power plan within the control panel no problem.
Only on this current build no matter what power plan I choose they all idle at 1.6ghz.
I've been into the bios and enabled/disabled c-states but nothing seems to make my processor stick at 3.5ghz just like high performance power plan should do.
Would be grateful for a little help thanks if anybody can.
Cheers
Rob

:)

 

power management

Hi,

Thank you posting in Microsoft Community. We appreciate your interest in Windows 10.

Step 1: I suggest you to remove all the external devices connected to the system, restart and check if the issue persists or not.

If issue still persists, try to run the troubleshooter and check if that helps:

Step 2: Run the Power Troubleshooter

• 
  Type “Troubleshooting” in the
  Search bar on the desktop and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Power”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Kindly update the status of this issue, we will be happy to help you.

 

Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled

Hi Hallman,

We appreciate you for being part of Windows 10.

I understand that you have issues with Power on Surface after you updated to Windows 10.

This may be arise if you did not configured the power settings properly.

Follow the below methods and heck if it helps.

Method 1:

I suggest you to run the Power troubleshooter and check if it resolves the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane. Click on
  Power.
  
• 
  Click on Advanced on the power troubleshooter dialog box and click on
  Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Power troubleshooter.
  

Follow the below method if the issue persist.

Method 2:

I suggest you to follow the below steps to install the latest updates through Windows updates and check if it helps to resolve the issue.

• 
  Open the Start menu and type
  Windows update in the search bar.
  
• 
  Click on Windows update and
  Check for the updates.
  
• 
  Download and install if there are any pending updates to be installed.
  

I suggest you to refer the below link for more information about Power problems on Surface.

Surface battery and power

http://www.microsoft.com/surface/en-us/support/hardware-and-drivers/battery-and-power?os=windows-10

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.