Windows 10: Problemas com os pontos do Microsoft rewards

Problemas com os pontos do Microsoft rewardsEstou com problemas no app microsoft rewards. Ganhei uma conquista e ela não foi contada para ganhar os 50 pontos diários. Vi no app que o tesouro semanal foi movido para o painel e quando abri o tal painel, não ganhei o tesouro semanal de 100 pontos. Estou chateado porque com esses 150 pontos eu ganharia o desafio semanal e agora posso perder meu progresso de muitas semanas por causa desse bug. O que posso fazer?

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Microsoft Rewards

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are having difficulties in signing to Microsoft Rewards account.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Did you try sign in to Microsoft Rewards, using a different browser?
  

• Are you able to login to
  www.login.live.com using the same Microsoft account?

Meanwhile, we would suggest you to create a

New support request
for Microsoft Rewards Support and a member of the support team will contact you within 24 hours.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Rewards app

If you are referring to the Microsoft Rewards app, it is only available for the PC.

Here are the prerequisites before you can install the app on your PC:

• Must be signed into the Windows Store with your Microsoft Rewards account to be eligible for November browse and earn bonus offer.
• Must be signed into the Windows Store with your Microsoft Rewards account to be eligible for November browse and earn bonus offer.

Regards.

 

Microsoft Rewards Beta now available to all Xbox Insiders

Source: Microsoft Rewards Beta now available to all Xbox Insiders and in additional countries! - Xbox Wire