Windows 10: Problems hooking up to Wireless Network

I have an HP computer. It came with Windows 7. Last year I upgraded to Windows 10 at a Tech Store. When I brought my computer home, It couldn't find my home WiFi. It was resolved at the tech store. Windows 10 updated 2 weeks ago and now I have the same problem. Took it to the Tech store again. This time they installed a Tenda USB Wireless Router. That keeps cutting in and out. I'd rather have a fix and use my computers wireless router. What can be done?

:)

 

Wireless Network

Thanks for trying the steps again. It's now clear that the problem is on your router. To reconnect your laptop to the network, we suggest that you set or specify the channel of your wireless network. If you can access your router's user interface, set the
channel to either channel 1, 6, or 11. Once done, remove your WiFi network from your preferred network list, then reconnect.

Let us know the result.

Regards.

 

Change Wireless Network Connection Priority Order in Windows 10


Hello Denis,

The command in step 2 of Option Two should show your wireless networks listed in priority order. Top of the list is higher.

 

Wireless Network Problem

Hello Sudeep,

Thank you for posting your query in Microsoft Community.

Do you have any third party security program installed on the computer?

Please try the following methods and check if that resolves the issue:

Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• 
  Press “Windows Logo” + “W” keys from the keyboard.
  
• 
  Type “Troubleshooting” in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Internet Connections”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• 
  Press “Windows Logo” + “W” keys from the keyboard.
  
• 
  Type “Troubleshooting” in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Network Adapter”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.

You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.

Method 2: Uninstall and Reinstall the Network Card Drivers.

Step 1: Uninstall the Network Adapter Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may
  select that and then remove the corrupted drivers from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2:

Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions given in the website.

You may also refer to the articles given below, try the suggestions given in them and check if that helps:

Wired and wireless network problems

http://windows.microsoft.com/en-IN/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

(applicable for windows 10 also.)

Please wait while the system check for the updates. If updates are found, click on Install updates.

You may also refer the article below:

No wireless networks are available after you upgrade from Windows 8.1 to Windows 10

Computer that has VPN software installed can't detect wireless network after upgrading to Windows 10

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Thank you.