Windows 10: Problems replacing motherboard VistaUltimate to Win7 to 10

I have Vista Ultimate full retail license that I used back when it came out on Dell 435mt and later upgraded using Family 3 Pack to Windows 7. The motherboard, Dell 435mt finally died for good and I replaced it with a much newer but still old Biostar from eBay. I Installed win7 using the Family 3 pack but it would not activate even using your app on my smart phone. I never got a call back from Microsoft but it was late and probably after hours.I then deleted that win7 "Family 3 pack" and put in Vista 7 Ultimate as I recall the Family 3 pack is only an upgrade. The problem I have is the

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REplacing motherboard with refurbished motherboard

Hi Keith,

to keep license you need to replace motherboard by warranty. Sorry that are the license terms. If this will be warranty replacement please remember technician to do steps necessary for license keeping.

 

Password incorrect after replacing motherboard.

Hi,



Thank you for being part of Windows 10 family.



Sorry to know that you are facing issues with Windows 10.

There is some confusion about hardware changes on a Computer that will impact their free upgrade activation status. To clarify, the ONLY hardware changes that can negatively impact a customer’s activation status once they have upgrade are changes to the:

• CPU
• TPM
• Motherboard replacement

If you replaces the Motherboard they may have to re activate but this will not require a purchase of Windows 10.

You can try to perform a clean install.

I would suggest you to create a ISO file from the below Microsoft Help Article and try to reinstall Windows 10.

http://www.microsoft.com/en-us/software-download/windows10

Hope it helps. Get back to us for further assistance and we will be glad to help.

 

Why does HP and other retailers still sell win7/8.1 and upgrade to win10? what happens if the mb is replaced by warranty after 1 year?

actually, the new motherboard from warranty service replacement also has an OEM key.

this year alone, I am in the third year of warranty for a hp elite 8300, the motherboard was replaced. I had to perform an upgrade from windows 8.1 to windows 10 for the 2nd time then perform a restore from image backup of my harddisk.

(

step 1: image harddisk containing win10 upgraded from win8)

step 2: install win 8

step 3: upgrade win 8 to win10, activate

step 4, restore harddisk from image

)

the point being, this procedure will no longer be applicable once the free upgrade period is expired.

ie: if a buy a hp/dell pc right now that only comes with win7/8.1, in the 2nd year of warranty, i no longer can upgrade from win7/win8.1 after the warranty replacement of a motherboard)