Windows 10: Problems Step Recorder PSR.exe & AppCompat registry missing?

Discus and support Problems Step Recorder PSR.exe & AppCompat registry missing? in Windows 10 Network and Sharing to solve the problem; Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsAppCompat is not listed at allC:\Windows\System32 missing PSR.exeIs there a way to... Discussion in 'Windows 10 Network and Sharing' started by Sam Weber, Mar 16, 2023.

  1. SAM WEBER
    Sam Weber Win User

    Problems Step Recorder PSR.exe & AppCompat registry missing?


    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsAppCompat is not listed at allC:\Windows\System32 missing PSR.exeIs there a way to download the Problems Step Recorder PSR.exe program?Windows 10 enterprise company computersecurity says they are not blocking it with gpo

    :)
     
    Sam Weber, Mar 16, 2023
    #1
  2. GTAE68
    GTAE68 Win User

    Problem Steps Recorder - Not Opening - Windows 10

    I just upgraded to Windows 10 (PRO, 64bit) from Windows 7. Problem Steps Recorder (PSR) will not open. I have located it in Apps and its .exe location. When executed it does not open.

    I found one proposed solution online that showed a registry change of the key directory:

    hkey_local_machine\software\policies\microsoft\windows\AppCompat to

    hkey_local_machine\software\policies\microsoft\windows\AppCompat_HOLD

    When I made this change, PSR started working properly. However, after a reboot, the original AppCompat directory was reinstalled in the registry (the new "AppCompat_HOLD" was still there). PSR no longer would work. Is there another solution?
     
    GTAE68, Mar 16, 2023
    #2
  3. WEYBREW
    weybrew Win User
    weybrew, Mar 16, 2023
    #3
  4. NTN
    NTN Win User

    Problems Step Recorder PSR.exe & AppCompat registry missing?

    NTN, Mar 16, 2023
    #4
Thema:

Problems Step Recorder PSR.exe & AppCompat registry missing?

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