Windows 10: Problems to access files on an external hard-drive with W11, not possible to change...

Hi,I wonder how to solve this error message:I am trying to access my photos folder on an external hard drive. Since W11 I don't have the permissions to do so any more. I never set those restrictions myself and don't want them anyways. I tried to remove them by giving full access to my account, but on some folders this error message happens. I cannot see the full path, so, I don't know if this is an error on a folder or a file. But I would like to regain access to all my personal files please.

:)

 

Seagate External Hard Drive

Hi Barbara,

Hardware failure or corruption within your system files are some of the possible reasons why you are experiencing an issue with accessing your external hard drive. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows 10?
• Are you experiencing the same issue when you are trying to access the external hard drive using another PC?
• What troubleshooting steps have you done so far?

In the meantime, we suggest running the automated troubleshooter for hardware. Follow these steps to do so:

• Open the Control Panel.
• Using the search box at the upper right corner of the window, type troubleshooting.
  
• From the search results, click on Troubleshooting.
• Click on Hardware and Sound and then choose Hardware and Devices.
• Once done, restart your computer and then check if the same issue persists.

We are looking forward to your response.

 

Trouble accessing files on external hard drive

I am am having trouble accessing files from an external hard drive. Getting 0x80004005 error message and other errors "can not access files". I have shared and given permissions for all the files but still no luck

The external hard drive was one of a shared network of hard drives but I have been able to access all the others....

THoughts? Suggestions?

 

Problem accessing external hard drive over network

Hi,

In regards to your concern, we need to isolate the main issue if it's a problem with your external hard drive or with your PC.

We suggest that you follow the steps below and see if it helps:

Step 1: File Signature Verification Tool.

This tool help maintain the integrity of your Windows operating system by checking if there are any unsigned drivers in your operating system.

• Press Windows key + R to open the run command.
• Type sigverif.exe and press enter.
• Check if you see a list of unsigned drivers.

Step 2: Scan for hardware changes.

• Press Windows key + R to open the run command.
• Type devmgmt.msc and press enter.
• Expand computer and highlight the extension.
• There will be an icon to scan for hardware changes right below
  help.
• Check if the external hard drive is working.

Step 3: Hardware and Devices Troubleshooter.

• Press the Windows + X, and click on Search.
• Type troubleshooting and select Troubleshooting.
• Click on Hardware and Sound and select
  Hardware and Devices.
• Click on Next to run the troubleshooter.

Hope the above information helps.

Thank you.