Windows 10: Problems with Bluetooth Connections

Discus and support Problems with Bluetooth Connections in Windows 10 Drivers and Hardware to solve the problem; Hello, A few weeks ago I purchased a pair of Samsung Galaxy Buds Plus. I used them with my Dell XPS 13 laptop running Windows 10. I had no issues... Discussion in 'Windows 10 Drivers and Hardware' started by nathanbuegler, Sep 14, 2020.

  1. Problems with Bluetooth Connections


    Hello,


    A few weeks ago I purchased a pair of Samsung Galaxy Buds Plus. I used them with my Dell XPS 13 laptop running Windows 10. I had no issues with them. I began noticing some audio latency, so I searched the Internet for answers and found that updating drivers can help with reducing latency in Bluetooth connections. I attempted to do so, and thought I was successful, but then my earbuds stopped working.


    Now, I can't use any Bluetooth devices with my laptop at all. I tested with another bluetooth speaker I own, showing that it is not an issue tied specifically to the Galaxy Buds Plus. I can pair to the devices, but if I try to connect in the Bluetooth Devices menu, it says "That didn't work. Make sure your Bluetooth device is still discoverable, then try again". I managed to circumvent this with the Galaxy Buds Plus by downloading GalaxyBuds Manager, a program from Samsung. Using the connect button in the Buds Manager, I am able to get the Buds to show up as connected in the Bluetooth Devices menu. Even though they are connected, they do not show up under Output Devices in the Sound Settings.


    I have tried many things to resolve this issue based on reading other people's questions dealing with similar issues. I have uninstalled and reinstalled drivers. I have checked in the Device Properties to see if all the Bluetooth Services are checked they are. In the Sound Control Panel, I have checked to see that disabled and disconnected devices are shown, they are, yet bluetooth devices still do not appear. I even reset my computer, yet the issue still persists. I really need to resolve this issue, it has been several days and I have not been able to solve it yet. Any help would be greatly appreciated.

    :)
     
    nathanbuegler, Sep 14, 2020
    #1

  2. PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

    HI.

    I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

    * I FOLLOW THIS STEPS ;

    • menu
    • settings
    • connectivity
    • bluetooth
    • activate
    but he doesn't activate ........................................... so please help me!!!! .

    P.S : thanks for your future suggestions
     
    nazim---01, Sep 14, 2020
    #2
  3. RobbyK Win User
    Bluetooth connectivity problem

    W10 1909

    I have a cheap Bluetooth headset I use to watch Youtube, the computer I'm using is old laptop that originally came out with W7, so I don't know where the problem is could be either one. When booting up the pc, my phone auto connects (even though I never paired the two, they are still paired for some reason, but who knows I might use it), and it auto connects to the other computer in the house (which I did pair with). In the last couple months (while trying to get the money to get my new laptop fixed please don't ask my stupidity) I haven't had a problem with the headset. But last week, the headset started not connecting, and I could turn the pc BT off and back on and it would then auto connect. Then today no such luck would not connect for anything. I tried to remove device, but couldn't remove it either. I checked on line found where a lot of people were having same problem, so I followed those instructions:
    Airplane mode
    Device Manager
    show hidden
    remove device
    (disappeared from Device manager)
    Restart
    Headset already showing under Settings>BT
    wouldn't connect
    (Tried) Add device anyway
    (won't re-add headset since it's already showing as paired, but still won't connect, going to Settings>BT then remove device, still won't remove device (that "procedure failed" is the only Windows notification) (other than Connection failed).

    So does anyone have any ideas other than what I've already listed? I am having Youtube withdrawals LOL. I got the above procedure straight from the Microsoft Support website, I try to find answers myself when I can that's why I went there first, but came here because there too many people want to say "try what you've already tried" and then list the steps that you just listed, or get rude with you, or just play stupid. This is the best help site on the internet.

    Here's the thread I got my instructions
    https://answers.microsoft.com/en-us/...4-367510879f07
     
    RobbyK, Sep 14, 2020
    #3
  4. Problems with Bluetooth Connections

    bluetooth connection problems

    Hi brijeshpariakar,

    Some Bluetooth connection issues are caused by an outdated device drivers, unsupported Bluetooth device, or possible that the Bluetooth device is not properly paired.

    For us to isolate this issue, I would like to ask the following:

    • Was Bluetooth connection working before?
    • If yes, what recent changes have you performed on your computer?
    • Have tried connecting your speaker or smartphone to another Bluetooth-capable device? Did it pair?

    In the meantime, please follow the steps provided in
    Fix Bluetooth problems in Windows 10: FAQ
    to troubleshoot Bluetooth connection issues.

    Looking forward to hear from you.

    Regards.
     
    Vanessa Yar, Sep 14, 2020
    #4
Thema:

Problems with Bluetooth Connections

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