Windows 10: Problems with BT-hedaphones

Discus and support Problems with BT-hedaphones in Windows 10 Drivers and Hardware to solve the problem; I encountered a problem with JBL Tune 500BT (BT 4.1) on Windows 10 version 1903 (BT 4.1). After pairing physical device I got two virtual devices:... Discussion in 'Windows 10 Drivers and Hardware' started by Dinos Leopolens, Sep 5, 2019.

  1. Problems with BT-hedaphones


    I encountered a problem with JBL Tune 500BT (BT 4.1) on Windows 10 version 1903 (BT 4.1).

    After pairing physical device I got two virtual devices: "Headphones (JBL TUNE500BT Stereo)" and "Headset (JBL TUNE500BT Hands-Free AG Audio)".

    Headphones work good but strange, has two volume-levels 0 and 1-100 (mute and full volume).

    The headset works bad but correct, the sound is quiet sometimes with noise from quiet background noise to noise without music, but has a proper volume adjustment (0-mute, 100 looks like half).

    With phones, the device works properly with Android 9 (BT 5.0), Android 7 (BT 4.2) even with ancient Symbian Nokia 5230 (BT 2.0).

    I tried to solve the problem. All updates are installed. Speakers in 3.5 jacks and HDMI-sound works perfectly. Troubleshooting with Bluetooth and Audio changes nothing.

    :)
     
    Dinos Leopolens, Sep 5, 2019
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 5, 2019
    #2
  3. Nokia E63 BT Openzone and BT FON problems

    I have Nokia E63 on the 3 network, i want to use it to browse the internet on the 3 network as well as BT FON or BT Openzone. I can`t get it to work on BT FON or BT Openzone but works ok on 3 network. Can anyone help and give me a step by step help.
     
    jojo12---01, Sep 5, 2019
    #3
  4. cheeyangt Win User

    Problems with BT-hedaphones

    BT pairing problem

    I am trying to pair my E65 to my laptop using Nokia Connection Manager (NCM). this is what i do:

    1. open Nokia Connection Manager, click on BT connection and proceed with the steps until prompted to enter PIN.

    2. I then enter the PIN in NCM and the phone and the pairing is done. I checked on the Toshiba BT Manager and manage to see the pairing listed in the program.

    3. i then disable the BT radio on both the phone and laptop and re-enable it again.

    4. Then launch PC Suite and click Get Connected button to get connected but couldnt connect (BT either set as hidden or shown to all, still fails).

    5. I checked on Toshiba BT Manager and didnt see the pairing.

    It seems like once i disable the radio, the pairing is gone even though i set the pairing as authorised in the E65.

    how do i set the BT pairing so that it becomes permanent, without having to setup a new pairing everytime i re-enable BT radio?
     
    cheeyangt, Sep 5, 2019
    #4
Thema:

Problems with BT-hedaphones

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