Windows 10: Problems with copying and opening photos on a camera in Windows 10

I can no longer open or copy pictures from my camera to my computer.When I try to open a picture and/or copy a picture from my camera to my computer, it works fine one or two times. But after that, I get a message that "I have no rights to access the pictures". i'm actually he administrator of both my camera and my computer and should have all acces to everything on them.Then when I try to copy a picture from the camera to my computer, I get the message that the action is not allowed.The messages are in Swedish so I don't know if it is any ideas to take screendumps of them.I've noticed that

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camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.

 

Not able to download photos from my camera into Windows 10?

Hi Des,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

To assist you to better, please provided us the information below:

• When you say that "download photos from my camera", are you referring that are not able to download or copy the pictures from the Camera into the computer?
• Is the Camera getting recognized on the computer?

I suggest you to follow the steps below to import the photos from the Camera to the computer.

1. Open File Explorer.

2. Then connect your Camera to the Computer. If you are using SD memory card in the Camera, then you can insert it in the
SD card reader attaching it to the computer. After that you can copy and paste the contents into the computer.

3. If you are connecting through wire, then you might get Autoplay window on the right side of the screen.

4. Then you can select Import photos and videos. It will copy all the contents from the Camera into the computer.

Please get back to us with an update on issue with downloading the pictures from Camera, we will be happy to help.

Thank you.

 

Issues with copying the content from Camera to Windows 10

Hi Keld,

As you are facing issues with copying the photos from the Camera on to Windows 10, do not worry we will help you with this issue.

Do let us know if the same issue persists when you try to connect the camera on different computer?

(This will let us know if the issue is with camera or the computer)

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any drivers with exclamatory mark in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Check for the drivers with exclamatory mark in yellow triangle.
• If so, right click on the driver, click on Properties
  and check the device status.

Step 2: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Hope it helps. Get back to us with an updated status of accessing the camera on your device for further assistance.

Thank you.