Windows 10: Problems with Files recovered after Blue Screen of Death.

Hey there, I'm an employee at a health foods store that just had their computer experience its first blue screen of death.The desktop looks completely different and is missing most of the files that we had on here before including important documents.I encouraged my supervisor to get an external disk drive for backup for future files and I began recovering the files through the software Recuva. It seemed to work because it gave me a list of all the files that were able to be recovered. 75% of them seemed to be unrecoverable, unfortunately.However, after moving all recoverable files to a disk d

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Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.

 

Blue Screen of Deaths on a Daily

I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks