Windows 10: Problems with headphones and drivers in Windows 11

Windows 11: I noticed that among the audio controllers, I have the LG SH53F device driver, I have never used this device and do not have it. After uninstalling the driver, it reinstalls itself automatically. In the sound settings, I also have LG SH53F listed as headphones. How can I get rid of this device? The next problem is with wired headphones. When I plug in the minijack, a window with options appears - I choose headphones, but I can't hear anything. When I select speakers, the headphones start working. After unplugging the minijack, I can hear sound from the speakers. Once I identify

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Earphone/Headphone Problem

Hello Debapratim,

Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.



Please share these details.

• 
  Have you made any changes to the pc prior to this issue?
  
• 
  What is the make and model of the head phone?
  
• 
  Is the issue specific to this head phone?
  

I suggest you to Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.

Also install any pending Windows updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



I suggest you to follow the below given methods and check it helps.

Method 1:

I would suggest you to refer the suggestions from the below article and check if it helps.



Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support



For headphone issues

I would suggest you to set headphone as default device and check if it helps.

Follow the steps:

a) Right Click on the sound icon
at the bottom left corner at the taskbar.

b) Click on Playback devices.

c) Check if you are able to find the iconheadphone in the list of connected playback devices.

d) If yes, clickon the icon and then click on
Set default option.

e) Click on Apply and then onOK.



Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on“Device Manager” from that list.

c. Search for the Sound driver from the device list, right click on it and then select
“Uninstall”. On the un-installation window, if you have an option:
“Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and the
restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Update Driver Software from the Manufacturer’s website.

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.

 

Headphones problem with Windows 11

Hi Srisharva. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for headphones not working in Windows 11:

https://itechhacks.com/headphones-not-working-w...

https://www.maketecheasier.com/fix-headphones-n...

https://www.asavvyweb.com/windows/how-to-fix-wi...

https://www.droidwin.com/headphones-not-working...

https://appuals.com/windows-11-not-detecting-he... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://www.lifewire.com/fix-headphones-not-wor...

https://windowsreport.com/windows-11-headphones... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)







Please report back results for each step in each link, so I know what else to suggest. I will keep helping you until this is resolved.

_________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.