Windows 10: Problems With Installing/Updating Graphics Driver

I’ve had issues for months, have performed severa clean installs of Windows 10. Bought seperate software to install the drivers. Nothing is resovling this. Just one example is my Graphics Driver. Windows attempts to install the driver it finds online. Then tells me: Install status 0x0 RebootOption: False Driver Description: Intel HD Graphics 5500

:)

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you

 

Graphics driver failed durring installation

Hi Ben,

Thank you for contacting Microsoft Community. I will surely help you.

To understand the issue better, I would need more information from your end.

• Do you get any error messages while booting the computer normally?
• What is the make and model number of the computer?

This issue could have occurred if the driver is not installed properly.

I suggest you to boot the computer to Safe Mode with Networking and check if the issue occurs. If the issue do not occur in Safe Mode with Networking, I suggest you to install latest graphics driver and check if you face any issues.

Step 1:

I suggest you to refer the article and check if it helps.

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



Step 2:

Now install latest graphics driver and check if you can boot the computer normally.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Constant issues with windows update .. suspected to be graphics driver problem.

Hi,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

I appreciate the troubleshooting steps you have performed trying to fix the issue. Go to the Windows update installed and let us know which Windows update KB number is conflict to the issue.

• 
  Type update on the windows search bar and select View installed update.
  
• 
  Check for the KB number.
  

You can also hide/block the Windows update, visit the below link:

https://support.microsoft.com/en-us/kb/3073930

Meanwhile, let’s try simple troubleshooting steps and check. At first, I suggest you to install the graphic card driver and try installing the Windows update. Go to the below link and click on AUTO DETECT YOUR GPU. It
will automatically detect the updated graphics card driver.

Drivers | GeForce

Hope this helps. Let us know the status.