Windows 10: problems with microsoft apps

Hi, I'm Julian.For some unfortunate reason, one day, Paint decided to stop working entirely. Every time I tried to open it, whether it be with administrator, or through Task Manager, it just didn't open. It kept giving me the same error code, which I could definitely use right now, but as of what I remember, it gave me absolutely no information. Today, I decided to reset it using the Apps menu in Settings. Still, every reset was useless. I then uninstalled it to then reinstall it from the Microsoft Store. And you'll never guess what happens next. Absolutely nothing. It isn't downloading. I can

:)

 

Problem with uninstalling and then reinstalling an app, plus major problem with Microsoft Jigsaw app

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10. 

I understand the inconvenience that you are facing on Windows 10, we will certainly help you with this issue. 

This issue might occur due to some corruption in the Windows Store.

I would suggest you to follow the methods below and check if it helps.

Method 1: Try running Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

If issue persist, I suggest you to try method2.

Method 2: Try resetting the Windows Store cache and check if it helps.

Follow the below steps to Reset Windows Store cache.

• 
  Press Windows key + R on your keyboard.
  
• 
  Type wsreset.exe and press Enter.
  

If issue persist, I suggest you to try method 3.

Method 3:

I suggest you to try the steps mentioned in the following article
(Except app troubleshooter) and check if it helps.

Fix problems with apps from Microsoft Store - Microsoft Support

Hope this helps. Please respond if you have any further related query.

Thank you.

 

microsoft a/c singn in problem

Hi Avi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Windows Store on your device using Microsoft account. Do not worry. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Have you made any changes to the operating system prior to this issue?
• Were you able to see any error code/ error message with this issue?
• Where exactly are you referring to when you say: "sign in Microsoft a/c instead"?

This issue might have occurred due to corrupted system files for the user account.

If you are currently logged-in with Microsoft account, I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Microsoft Account
troubleshooter

The following issues are checked by the Microsoft Account Troubleshooter program:

• Corrupt Microsoft Account settings
• Can’t connect to the sync service
• Problems with Microsoft account Policy
• Microsoft Account required
• Connection issues due to proxy or certificate issues
• Problem with system registration
• Signed in with a guest account, or Roaming User Profiles enabled
  
• You are not connected to the Internet
• Proxy Settings
• You have reached your daily sync quote
• Sync your settings is turned off
• Check system not activated.

Step 2: I suggest you to run Windows Store Apps Troubleshooter
as it troubleshoots problems that may prevent Windows Store Apps from working correctly.

• 
  Type Troubleshooting in the search next to start on the desktop.
  
• 
  Click on View All on left side and select
  Windows Store Apps.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

[*]

Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.

 

Microsoft Store App

Still having the same problem.