Windows 10: Problems with my system.

Discus and support Problems with my system. in Windows 10 Support to solve the problem; Windows Build 18362.476 Källa Windows Sammanfattning Maskinvarufel Datum ‎21/‎11/‎2019 21:00 Status Inte rapporterat Beskrivning Ett problem med... Discussion in 'Windows 10 Support' started by Johan Ohgren, Nov 23, 2019.

  1. Problems with my system.


    Windows Build 18362.476

    Källa
    Windows

    Sammanfattning
    Maskinvarufel

    Datum
    ‎21/‎11/‎2019 21:00

    Status
    Inte rapporterat

    Beskrivning
    Ett problem med din maskinvara gör att Windows inte längre fungerar korrekt.

    Problemsignatur
    Händelsenamn: LiveKernelEvent
    Kod: 141
    Parameter 1: ffffac835f5d0010
    Parameter 2: fffff807c87ced70
    Parameter 3: 0
    Parameter 4: 87c
    OS-version: 10_0_18362
    Service Pack: 0_0
    Produkt: 768_1
    OS-version: 10.0.18362.2.0.0.768.101
    Språkvariant-ID: 1053

    Yeah, my system is swedish. What it´s saying is a hardware failure on my system. This is recent as shown in attachments (also swedish, sorry!). I first noticed this when my Internet Security was constantly shutting down. I contacted Comodo who fixed my Internet Security. Then I noticed the latest version of Fallout 4 was having problems launching. So I went to the Steam Forums where someone adviced me to run perfmon/ rel and those reports are attached. There were 4 problems related to Steam, Fallout 4 and AMD Radeon Settings. My other games work fine.
    Edit; I can´t make system diagnos into a pdf, it gets damaged every time.

    :)
     
    Johan Ohgren, Nov 23, 2019
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 23, 2019
    #2
  3. System Image Problem


    I'm getting a head start in case you get on early.

    Can you post camera pics to your thread from your phone?

    There will be steps later that require attention to detail and I'd feel better if I could see what's on your screen. I had to try the steps more than once when I tested the process and I'd like to avoid that on your machine.

    Here's what I'd like to do for the Macrium Rescue steps later on in the process
    I'll post the the step, you'll post an picture of the Macrium screen,
    I'll echo same screen back if I see something that needs changing or I'll just say Go Ahead

    When I confirm that the Macrium screen, you'll make any changes I've highlighted and THEN execute the step

    Here's where you begin today's session, we'll get as far as we get and then pick up when you get back home.

    Step 1: Safeguard the System Image by moving it to a new folder

    1. Connect the Seagate exp drive

    2. File Explorer: Navigate to the Seagate drive

    3. Create a new Folder named 1_sysImage

    4. Move WindowsImageBackup to 1_sysImage

    Step 2: List the VHDs in the System Image

    1. File Explorer: Navigate to 1_sysImage\WindowsImageBackup\machineName\Backup date-time

    2. Press the Type column to sort by Type

    3. Post a screen shot
     
    Slartybart, Nov 23, 2019
    #3
  4. Problems with my system.

    System Image Problem


    [table][tr][td]Version[/td] [td]Date[/td] [/tr] [tr][td]5.05[/td] [td]8/03/2009[/td] [/tr] [tr][td]5.08[/td] [td]7/21/2009[/td] [/tr] [/table]
    Which one is newer?
    Only 5.05 was offered on HP for the machine I linked.
    The description danced around some of the anomalies we're seen with drives.

    Since only 5.05 was offered, I questioned 5.08
    Guess we know the answer now - 5.05 failed to flash.
    We could spend time trying to figure that out, but IMO it's better on the back burner for now

    I think the next step is to try the Macrium sleight of hand to get the System Image restored.
    I'd like to get the System Image up and running to do the follwoing

    • Copy Nick's data to a folder off of the restored System Image C: drive

    • run a Belarc Advisor audit to collect license keys for Nick's software

    • there might be other data collection that Nick can do in preparation for the final step

    The final step is a clean install, install up-to-date MS and 3rd party software, and restore the copied personal data.

    Nick was having difficulty locating the outlook files in the System Image - so getting it back running live is the best I can think of.

    Thoughts, suggestions, and objections are always welcome and considered
     
    Slartybart, Nov 23, 2019
    #4
Thema:

Problems with my system.

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