Windows 10: problems with printer setup

After updating windows 10, my HP printer refuses to print from my PC. I have tried all recommended troubleshooting, but still get the message unable to print due to" problem with printer setup". The copier works on its own and the HP troubleshooter failed to find anything to fix except the spooler - whatever that is. I have restarted everything a few times. Any suggestions, please?

:)

 

wirless printer problems

Hi,



Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow the steps from the below article and check if it helps.

Fix printer problems

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Method 2: Install the drivers in Compatibility mode.

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

• Download the driver from the manufacturer’s website and save it on your local disk.
• Right click on the setup file of the driver and select “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the driver install and then check the functionality.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Printer Problem

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

Please try the below suggestion provided and check if it helps to resolve the issue.

Method 1.

I would suggest you to run Printer troubleshooter and check if it helps.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist try the below information provided.

Method 2.

In certain cases installing updated driver won’t work, so I suggest you to uninstall the printer driver and then reinstall the latest driver from the manufacturer website in compatibility mode. Follow the steps:

Step 1.

• 
  Press Windows key + R.
  
• 
  Type devmgmt.msc in the box and hit
  Enter.
  
• 
  Go to Printer queues and uninstall the
  driver.
  

Step 2.

• 
  Download the latest printer driver from the manufacturer’s website.
  
• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Post us with status we will be glad to help you.

 

Windows 10 printer problem

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Run the Printer troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Printer troubleshooter.
  

Step 2: I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Refer the link below Fix printer problems

http://windows.microsoft.com/en-us/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.