Windows 10: Problems with quality of headphone

I got this message while trying to turn on microphone from the headphones sorry, it's in italian. Any other headphones work fine with my computer and the headphones don't have any problem if connected to other devices. The problem is just between my computer and my headphones.

:)

 

[WTB][EU]   Beginner audiophile headphones

i would also recommend looking at the Audio Technica m50s if this is your first step into audiophile headphones.

most of the cans you listed will also need an amp to push them.

 

wired headphones quality setting resets to worst quality every time i use the headphone jack

every time i plug in my wired headphones in the laptop the audio quality is just ****. i have to manually change it to one of the last options form the screenshot for it to sound decent. does anybody know a fix?

note: the selected quality does not change in the settings, it just sounds like I've selected "CD quality". i have this problem since the windows 10 update i believe. Not quite sure.

how do i "fix" my issue:

step 1) plug in headphones. sound is ****

step 2) open settings -> sound -> speaker proprieties -> advanced ->select one of the 2 last options(*), sound quality is good again.

if i unplug & plug in my headphones or restart the laptop, i am at the step 1 again

(*)if the last option is already selected, i click on the one before that. if the option before the last one is selected, i select the last one.

laptop: asus rog g551jw, latest drivers and windows build.

what i have tried so far without success:

reinstalling audio drivers

setting the sound quality to every one of this levels

 

Earphone/Headphone Problem

Hello Debapratim,

Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.



Please share these details.

• 
  Have you made any changes to the pc prior to this issue?
  
• 
  What is the make and model of the head phone?
  
• 
  Is the issue specific to this head phone?
  

I suggest you to Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.

Also install any pending Windows updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



I suggest you to follow the below given methods and check it helps.

Method 1:

I would suggest you to refer the suggestions from the below article and check if it helps.



Fix sound problems

Fix sound problems in Windows 10



For headphone issues

I would suggest you to set headphone as default device and check if it helps.

Follow the steps:

a) Right Click on the sound icon
at the bottom left corner at the taskbar.

b) Click on Playback devices.

c) Check if you are able to find the iconheadphone in the list of connected playback devices.

d) If yes, clickon the icon and then click on
Set default option.

e) Click on Apply and then onOK.



Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on“Device Manager” from that list.

c. Search for the Sound driver from the device list, right click on it and then select
“Uninstall”. On the un-installation window, if you have an option:
“Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and the
restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Update Driver Software from the Manufacturer’s website.

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.