Windows 10: Problems with Win11 File Explorer

Q1: I am unable to preview Excel files with the .xlsm extension. I get "No preview available". Other Excel files .xls, .xlsx work fine. With .PDF files somethime I do not get a preview nor do I get the "No preview available" message; other times .PDFs preview normally.Q2: When previewing a .xls or .xlsx Excel file I used to be be able to copy from the preview pane. That no longer works. However, if I close Excel and delete the folder at Username/appdata/local/microsoft/office and then restart Excel I can copy from the preview pane. Eventually I lose that ability again but I have been u

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"This file can't be previewed" problem in explorer

Hi Deborah,

For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Since when have you been experiencing this issue?
• Were there any changes on your PC before this happened like software or updates installed?

For initial troubleshooting, we suggest that you follow the steps listed below:

• Open File Explorer.
• Access this link
  
  C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
• Delete all the files.
• After deleting the files kindly try and see if there's a thumbnail preview of your files.

We're looking forward to your response.

 

File Explorer not responding problem.

Try this steps because I think it's related with quick access in file explorer:

1. Open a new Explorer window.
2. Click View in the ribbon.
3. Click Options.
4. Under General, next to “Open File Explorer to:” choose “This PC.”
5. Click OK.

Now it should hopefully work fine.

 

File explorer icon from taskbar dissappears while working on it

Hi,

To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

• Click the Start Menu.
• Right-click File Explorer.
• Choose Pin to taskbar.

If you need further assistance, feel free to reply to this post.