Windows 10: Problems with Windows 10

Discus and support Problems with Windows 10 in Windows 10 Support to solve the problem; Hello community, In 2015, I bought a PEAQ laptop for schoolwork and entertainment. I used it until 2017, when it faced serious problems, for example... Discussion in 'Windows 10 Support' started by MilanNL, May 13, 2017.

  1. MilanNL Win User

    Problems with Windows 10


    Hello community,
    In 2015, I bought a PEAQ laptop for schoolwork and entertainment. I used it until 2017, when it faced serious problems, for example Windows File Explorer crashing whenever I wanted to do something, files disappeared and some programs became unusable. So I got a new computer, also running Windows 10, but now I am getting the same problems: COM Surrogate, Runtime Broker and Shell Infrastructure Host are using way too much CPU so that the pc is getting slow, and whenever I select a file, Windows File Explorer crashes. Can somebody help me?

    :)
     
    MilanNL, May 13, 2017
    #1

  2. problems with windows 10 and google chrome

    since loading windows 10 i have seen a number of frustrating issues when using google chrome which i have never had before. The most frustrating of these (i have a touch screen laptop) is if i drag the cursor over the screen it resizes either larger or
    smaller which is not what i want. Not a techie so whilst i have tried to fix it looking at other issues i have still not been successful - any ideas how i can fix this please?
     
    windows 10 problems, May 13, 2017
    #2
  3. Computer shows blue screen and tells me that atikmdag.sys failed.

    Windows 10 stops my computer and then gives me a blue screen. tells me that my atikmdag.sys failed. Have tried MS help but still have this problem. Any suggestion besides throwing away this computer?
     
    Brenda( ) Windows 10 problems, May 13, 2017
    #3
  4. dalchina New Member

    Problems with Windows 10

    Hi, can you please do a clean boot (see Tutorial index or search if unsure how) and then post a screenshot of your task manager, CPU organised high to low by clicking on the CPU tab.

    Please advise if explorer is still crashing.

    If it is, please download and run Shellexview (free). Run it, hide all MS extensions, disable all others.

    Then again see if explorer is crashing.

    Also please do these two basic checks:
    - your file system
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    - your system files
    From an admin command prompt
    SFC /SCANNOW

    and report the summary result.
     
    dalchina, May 13, 2017
    #4
Thema:

Problems with Windows 10

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