Windows 10: Procedure Access Error Message

I get a "The specified procedure could not be found" error message when I try to open JPEG files. How can I fix it?

:)

 

Windows 10, Twinui failed procedure calls and No listing of error in Event Log .

Hi Bruce,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand that you are facing issues with access the photos with error:
The remote procedure call failed after the Windows update, we will help you with this issue.

Do let us know the following to understand the issue and assist you better:

• What is the exact error code/ error message of this issue?
• What is the photos file type you are facing the issue with?
• Which is latest update being installed on your device?

I suggest you to use Windows Photo app to view the photos and check if the issue persists.

As a work around I suggest you to try the following and check if it helps.

Method 1: I suggest you to uninstall the update, restart the device and check if you are able to access the photos.

Steps:

1. Right click on the
Start button and select Programs and Features.

2. Click on View installed updates.

3. Right click on the latest update and then click
Uninstall.

Note: Administrator permission required if you're prompted for an administrator password or confirmation, type the password or provide confirmation.


As you receive an error: The remote procedure call failed, I suggest you to check the status of Remote Procedure Call locator service.

Method 2: Make sure the Remote Procedure Call status is Started and set to Automatic. RPC Locator should be set to Manual.

Follow the below steps for the same:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type services.msc in the search box and press
  Enter.
• Search for the Remote Procedure Call locator service
• Make sure the Start-up type is Manual.
  

Steps to set the services to Automatic

• Right click on the service,
• If the service is stopped then Start the service
• Select Properties
• And in the Start-up type, select Automatic.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Error: "The remote procedure call failed" while trying to access Windows Store on Windows 10

Hi Vishnu,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Windows Store apps and installing Windows Updates on your device.

We appreciate your effort and time spent in resolving the issue.

As you receive an error: The remote procedure call failed, I suggest you to check the status of Remote Procedure Call locator service.

Step 1: Make sure the Remote Procedure Call status is Started and set to Automatic. RPC Locator should be set to Manual. Follow the below steps for the same:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type services.msc in the search box and press
  Enter.
• Search for the Remote Procedure Call locator service
• Make sure the Start-up type is Manual.
  

Steps to set the services to Automatic

• Right click on the service
• If the service is stopped then Start the service
• Select Properties
• And in the Start-up type, select Manual.

Step 2: I suggest you to run Windows Update troubleshooter as it resolves
problems that prevents you from updating windows.

Steps:

• 
  Press Windows + X, click on
  Control Panel, select Category and then select
  Large or Small icons.
  
• Click on Troubleshooting and click on View all
  in the left pane.
• Select Windows Update
• Click on Advanced, check mark
  Apply repairs automatically, and then click on Run as Administrator.
• Follow the onscreen instructions

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

The remote procedure call failed

Hi Ephraim,

Thank you for posting your query in Microsoft Community.

• 
  When do you get this error message?
  

The "Remote procedure call" error might be displayed when a service called upon by Windows is not responding. Do you get the error message even after you restart the PC, I would recommend you to boot the computer in Safe mode and check if the issue
persists.

You can follow the steps suggested in this article to boot the computer in Safe mode:

Windows Startup Settings (including safe mode)

Hope this information is helpful.