Windows 10: Processor and installed memory RAM information shown as "not available" under systems tab...

Processor and installed memory RAM information shown as "not available" under systems tab in control panel. I am unable to attach a screenshot of the page on this forum as it throws error while uploading the screenshot, apologies in advance. The OS seems to have all latest updates installed as per the Windows Updates page in Control Panel.

:)

 

Processor and Installed RAM information not shown

An application needs to read MAC-address, processor and installed RAM information, which is not showing in This-PC properties. Windows Management Service is on, I tried stop/start/restart but nothing works.

 

Windows 10 System control panel not showing processor or installed memory

Hi WebKilla

This does seem to be a bug in a recent Windows 10 update, quite a few users are reporting the same thing . . .

Open Task Manager (Ctrl + Shift + Esc)

On the performance tab, in the CPU section, is you processor model listed, and on the Memory section is you amount of RAM listed?

If your Processor model is not listed, open Device Manager (accessible by right clicking your Start Button), expand the Processors section, is that processor model listed there?

 

Issues with total memory size of dedicated available RAM

Hello Gevorg,

Thank you for posting your concern in Microsoft Community an we regret for the inconvenience.

From the description provided, I understand that the motherboard you are using has 4 DIMM slots which supports up to 8 GB of dedicated RAM.

To be able to understand the issue better. let us know how are you viewing the total memory size of dedicated available RAM in your PC.

Now, in one case, if you are using more than one module of RAM, and the frequencies at which they operate are not the same. There will be two outcomes:

• The modules will conflict in terms of DIMM frequencies and it will declare memory failure.
• Instead of downclocking one or more RAM/s, the motherboard will reject the ones from being accepted.

In order to ascertain if the hardware is correctly configured, I suggest you to check the system information in the BIOS settings. Refer to the manufacturer provided manual to know more about on how to access the BIOS settings.

In another scenario, your computer may also be allocating part of your RAM to other hardware modules, such as your network hardware.

As a secondary workout, I suggest you to increase the Virtual Memory and check if it helps. Follow the steps below.

• 
  Click Windows key + R to open the RUN command utility and type
  msconfig.exe, then press ENTER.
  
• 
  Click on Boot option and select advanced options.
  
• 
  Check the maximum memory box and change the value accordingly.
  
• 
  Click on Apply and Ok to save changes and click Restart the computer.
  

Hope the above information is helpful.

Thank You.